8.5
Very Good
From 4,915 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.6

Service and Facilites

8.5

People often mention about Idoop Hotel by Prasanthi
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Distance to City Center (42)
Staff Friendliness (37)
Bedroom (37)
Ambiance (34)
Accessibility (29)
Bathroom (29)
Room Space (28)
Hotel Area (28)
Surroundings (26)
Check-in/out Time (25)
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Traveler Reviews Idoop Hotel by Prasanthi

Number of reviews per page
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40
Customer reviews
Aeko F. U. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff. Nice hotel room. Clean.
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C***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
My first time staying here, and overall, it was a pleasant experience. The room was clean, the bathroom smelled nice, and the room was spacious, without feeling cramped. The only thing I found lacking was the breakfast menu. Upgrade it, and it's perfect.
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T***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good hotel with good experience. The workers are so thoughtful and have fast response.
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Dha S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
clean room..friendly staff..quite good location..kids don't want to leave the room..
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Accommodation's Reply
15 Jul 2025
Dear Dha S. M. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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Bernadetha a. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
strategic location near the city center. staff serve friendly. Fast check in and check out process. Standard budget hotel room, clean and quiet. It's just that the color of the towels is no longer pure white.
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Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. Bernadetha. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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margo w. p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Hotel with nice view and delicious food.
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Accommodation's Reply
15 Jul 2025
Dear Mr. Margo W. P. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Yes, stayed a week here... the most positive access because it is close to the city center.
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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D***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
steady, standard with accommodation for 1-2 days
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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I***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Staff were friendly. The shower was not working well, and I needed to clean it by myself.
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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H***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very suitable for family staycation.
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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A***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very pleasant and close to the city center.
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Accommodation's Reply
16 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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x***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is very nice, comfortable, friendly staff, very clean and located in the city center
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Accommodation's Reply
10 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Initially, we were given a room with a broken AC and we were told to move rooms.
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Accommodation's Reply
05 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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I***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
A comfortable and clean place to stay in the middle of the city.
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Accommodation's Reply
05 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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I***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
A comfortable and quite strategic place in the center of Mataram city.
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Accommodation's Reply
05 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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V***w
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
As described, and location is accessible because it is in the city center.
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Accommodation's Reply
05 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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T***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 10 week(s) ago
The bed is not clean and dirty, it seems like the sheets and blankets are not changed. There are mosquitoes in the room 😔
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Accommodation's Reply
05 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room is clean and good enough for transit, close to culinary spots in Lombok.
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Accommodation's Reply
05 Jun 2025
Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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Dean
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice hotel, near from city, clean, and cheap
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Accommodation's Reply
05 Jun 2025
Bear Dean N. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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ilham m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice hotel with very friendly service.
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Accommodation's Reply
05 Jun 2025
Dear Mr., Ilham M. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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Number of reviews per page
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