8.6
Very Good
From 2,853 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.6

People often mention about eL Hotel Kartika Wijaya Batu
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Ambiance (50)
Staff Friendliness (48)
Hotel Area (45)
Bedroom (41)
Distance to City Center (38)
Accessibility (38)
Family Friendly (37)
Surroundings (33)
Bathroom (33)
Taste (33)
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Traveler Reviews eL Hotel Kartika Wijaya Batu

Number of reviews per page
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40
Customer reviews
I***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Nice hotel with a view; Beautiful garden and mini-park for kids playing.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
I really enjoyed my staycation here, the environment is beautiful, the food is also delicious
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
fun and very beautiful, perfect for a holiday
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I***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall everything is okay but there is 1 important thing that needs attention. I arrived at the hotel when the weather was rainy so I rushed into the room which was being cleaned at that time. We were invited to sit in the waiting room which had a sofa and a collection of books. This hotel offers a unique experience by providing books, even in the lobby there is a library too. An important thing that needs attention is that the water was turned off when I was in the bathroom in the morning, I think this was a bit fatal even though it was finally followed up after calling the receptionist (of course I had to wait a while until the water flowed smoothly again). The food is quite varied and the staff is friendly. We who at that time drove leisurely to the hotel using a motorbike were still greeted as guests who stayed at the hotel using a car. Other facilities are also interesting such as tennis/basketball courts, lawns, swimming pools, electric bike rentals. The garden is very well maintained and beautiful.
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Accommodation's Reply
28 May 2025
Good morning Sir/Madam. Thank you for choosing el hotel Kartika Wijaya Batu as a place to stay during your vacation to Batu City. Thank you also for giving us suggestions and input, furthermore regarding the water problem that was turned off in the morning, we apologize if it has reduced your comfort. This input will be our concern so that it will not happen again in the future, hopefully we will still have the opportunity to serve you and your relatives staying at el hotel Kartika Wijaya Batu and can further explore other facilities that we provide for our guests. Warm regards, Management.
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Andry Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
After a long time not being at El Hotel again, I stayed again and El Hotel is indeed the best choice for a vacation.
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Accommodation's Reply
15 May 2025
Good Morning Mr. Andry. Thank you for staying again at el hotel Kartika Wijaya Batu and taking the time to give your best review. We are very pleased to know that Mr. Andry feels that el hotel Kartika Wijaya Batu is the best choice for a vacation. Your satisfaction is our motivation to continue providing the best service. We look forward to your next visit for an equally pleasant stay experience. Warm regards, Management.
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T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfying. Buy souvenirs just across the hotel. There are apples, strudel and others. Packing is also available.
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1 people find it helpful
Deby H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Cool. Can be repeated here again.
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1 people find it helpful
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very comfortable place, great. Will come here again if I have time.
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1 people find it helpful
Accommodation's Reply
21 Apr 2025
Good morning, Sir/Madam. We are very happy if you are satisfied with our comfortable place and make you and your family feel at home while on vacation. Thank you for being willing to give an assessment and this makes us even more enthusiastic to serve you well. We greatly hope that you will return with us on your next visit to Batu Tourism City. See you again.
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Mahardhika P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable and the view is very nice, the children's play facilities are quite complete, so the children are very happy to play with the existing game facilities. The tourist attractions of this hotel are also very close so that it can save travel time from tourist attraction 1 and other tourist attractions, the food is also quite varied.
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M***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, clean, nice, comfortable, highly recommended, will be a regular hotel if I visit again
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Accommodation's Reply
21 Apr 2025
Good morning Sir/Madam. We are very happy if Sir/Madam is satisfied with our service, Thank you for being willing to give an assessment and this makes us even more enthusiastic to serve you well. We greatly hope that Sir/Madam will return with us on your next visit to Batu Tourism City. See you again.
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kiki y. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
good experience, friendly staff, beautiful view
3 people find it helpful
agnes y. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
"Comfortable poll, hotel environment, rooms, hotel facilities, friendly staff". The best anyway
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1 people find it helpful
H***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
If you want to be close to hill tourism, Spencer is the best choice for your accommodation 👍 you won't regret staying here
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1 people find it helpful
Yoel A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
I expect the furniture to be old, but actually it is modern and minimalist style which is very great fit for me. the only problem I got is WIFI is slow.
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Accommodation's Reply
26 Feb 2025
Good afternoon Mr. Yoel. Glad if you and your relatives had a pleasant quality time while staying at él hotel Kartika Wijaya. Hopefully we will have the opportunity to serve you and your relatives again on your next visit. Thank you, Sir.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel atmosphere is comfortable, kids friendly. Suitable for family vacations
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6 people find it helpful
Accommodation's Reply
26 Feb 2025
Good afternoon, Sir and Madam. Thank you for making us, el hotel Kartika Wijaya, your choice of place to stay while in Batu. Thank you for the positive review. Hopefully we can always provide comfort in every visit of Sir and Madam and family.
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Will be recommended to family if vacationing in Batu. Nice and clean
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1 people find it helpful
Accommodation's Reply
26 Feb 2025
Good afternoon, Sir and Madam. Thank you for your positive review for us. Hopefully there will always be something pleasant when staying at el hotel Kartika Wijaya Batu. Thank you also for recommending us to your extended family. See you again
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K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
nice view, highly recommended for a holiday to Batu
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4 people find it helpful
Accommodation's Reply
26 Feb 2025
Good afternoon, Sir/Madam. We are glad that you and your relatives had a pleasant quality time while staying at él hotel Kartika Wijaya. Hopefully we will have the opportunity to serve you and your relatives again on your next visit. Thank you
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Tita O. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Very friendly service, very responsive staff. Very clean 👌🏻
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Good afternoon, Mrs. Tita. Thank you for being with us at él hotel Kartika Wijaya during your visit to Batu Tourism City, we are very happy to have the opportunity to serve you and your family. Thank you for your review for us. See you on another occasion to enjoy the facilities and interesting experiences at él hotel Kartika Wijaya Batu. We look forward to your next arrival, Mr. and family.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
It's just a shame that yesterday at El Hotel Kartika Wijaya there were many noisy motorbikes from 23.00 to 04.00 in the morning. There was no effort from the local police to stop the illegal racing in front of the hotel. The hotel is good.
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4 people find it helpful
Accommodation's Reply
05 Feb 2025
Good afternoon, Sir and Madam. Thank you for your review for us. Regarding the illegal racing that Sir and Madam conveyed, we will try to coordinate with the relevant parties for mutual comfort. Hopefully it does not reduce the memorable holiday experience in Batu City. We look forward to welcoming Sir and Madam and their family back with us at el hotel Kartika Wijaya Batu. Thank you
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r***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I will come back soon happy stay in el kartika wijaya
5 people find it helpful
Accommodation's Reply
05 Feb 2025
Good afternoon, Sir & Madam. Thank you for being with us at él hotel Kartika Wijaya during your visit to Batu Tourism City, we are very happy to have the opportunity to serve you and your family. Thank you for your review for us. Hopefully your vacation with us will be a quality one for you and your family. See you on another occasion to enjoy the facilities and interesting experiences at él hotel Kartika Wijaya Batu. Thank you
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Number of reviews per page
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40

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