Very comfortable place. The kids love it.

Good location, satisfactory service.

I swear this is my first experience staying in a hotel with my little family, it's really nice, cool, the AC is full cold, the bathroom is also clean, the shower automatically has hot water even though the water heater isn't in the bathroom, and the breakfast menu is really delicious. Because I'm pregnant so I took as much as I could eat. It's quite impressive and the best😘✨

The atmosphere is serene. But I don't like the toilet. It's dirty. It doesn't look like the chocolate disposal has been cleaned. The room is cold without the AC on. The price for a child's meal is 55,000 Rupiah, and for an adult's meal is 110,000 Rupiah. The food variety is limited. Only fried rice, noodles, meatball and tofu soup, drinks, bread, chicken, potatoes, and four types of traditional snacks are available.

Nice ambiance, worth the stay. It's always a pleasure staying here, and although the breakfast variety is limited, it's quite tasty.

very nice place with complete facilities, friendly hotel staff and nice rooms

The location is still considered low, clean, comfortable, friendly staff, just a suggestion if possible the swimming pool can be made into a mini waterboom or slide. When I stayed yesterday with an office gathering and the event was until 12 midnight, next time if there is an office event like that, the sound and live music should be until 9 or max 10 pm, because we other guests who brought small children like me were a little disturbed by the sound, if the event is until midnight, the loud sound should not be until midnight, so far so good, satisfied, plan to come back to stay again, thanks Citra Cikopo Hotel and team, see you again!

Spacious and large rooms, calm atmosphere, cool and fresh air, can swim also for children

All good, but it just when we got there around 20.00 for check in, is strange that our room is still occupied and no one inform us before. So when the room attendance escort us to the room it was surprised there's a still a guest inside the room..🫩. So the FDA looking for the other room that we are not expected and even not necessarily when he offering us the free upgrade for the huge type one. Well hopefully you guys can fix the communication. that's all, keep up the good work Guys! ❤

First time staying here, everything was the best, friendly service, comfortable atmosphere, fast check-in and check-out🫶

Jos, can't be given words but real proof

Very good, suitable for families

The staff is friendly, I lent them a motorbike to go to the supermarket to buy snacks from the security and FO staff, thank you, the AC is cold but I didn't use it, because even without AC I was shivering at night 😁😁

Always a choice in Puncak because the park is spacious and the kids always request it at Citra Cikopo and yesterday it was upgraded so they were really happy.

This hotel is very comfortable for families, especially those with small children. The grounds are spacious, with a playground and swimming pool.

I'm very happy to have chosen this accommodation with my family because this accommodation is very family friendly. Starting from our request for early check-in and they allowed it without any additional charges. The staff were also very kind to us. I even asked for additional decorations in the room for my mother's birthday, and they were very good at serving us according to my request. There are also many parks and playgrounds for children. The room amenities were also very satisfying. It's understandable that this place has such a good rating, as the rooms are indeed identical to those described in the hotel. They even have more complete amenities when viewing directly compared to what is in the app. May this hotel always be successful, and always provide the best service.

Awesome, the hotel is really the best

okay, the service is good, the only downside is that the food is just so-so

At checkout, the car was clean. It looked like it had been washed. Checkout might be late because it's Monday, so there might not be any reservations yet. The atmosphere gets even more depressing when it rains.

We stayed with family, the kids were happy, but the swimming pool was lacking, there were no games in the pool, it wasn't big enough, 8 pools