Bagan Umbra Hotel

Explore Bagan Umbra Hotel
8.2
Very Good
From 110 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

6.0

Service and Facilites

8.6

Traveler Reviews Bagan Umbra Hotel

Number of reviews per page
20
40
Top reviews
philip
10.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Excellent location just north of Bagan. Just a short walk to the Hot Air Ballooning ticket office. Peaceful location - and a great swimming pool with an infinity drop facing a stupa. Staff very friendly and helpful. Restaurant and food very good with local Burmese dancing every night. Hotel is highly recommended.
Ming Thim
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Pleasant hotel with nice landscape. There are many restaurants just outside the hotel and an electric bike rental stall. Breakfast is good.
sonia
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Pool is the best part of this hotel. Room was small dark and dated. Terrible smell in bathroom. Better value in other hotels. Average breakfast.
Verified traveler
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Nice, clean hotel with comfortable rooms,great pool and attractive grounds. Single biggest issue .... very bad internet connectivity.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

lovely grounds and view of temple from the pool side. Very friendly and helpful staff
Verified traveler
8.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Very nice location and facility. I do enjoy the transport arranged by staffs.
Verified traveler
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Situated in Old Bagan this hotel provides an excellent location to base yourself. We stayed 5 nights in a grand deluxe room overlooking the pool. These are the best rooms and worth every dollar. Try eating in the hotel, the meals are reasonably priced and tasty.
Triin
8.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

The hotel is very comfortable and well located close to the temples. The grounds were well kept and looked really nice. The food at the restaurant and at breakfast was wonderful and reasonably priced. The breakfast buffet was amazing. The shower had great pressure and plenty of hot water, but unfortunately no ventilation so the bathroom was damp all night. The staff were all great and really friendly. The negative side was when we rented the e-bikes from the hotel, we were suddenly quoted 50% extra since we (2 peope) were going to ride on the same bike. There really was no reason for that. Another issue we came against often during our trip, was the price of local transport. Having taken taxis in Yangon and knowing the cost of rides, the prices that we were charged in Bagan for an hour's taxi ride were 5-6x the price for the corresponding time in Yangon. It's not necessarily the hotel's fault, they probably have no way around the issue and the prices are controlled by the local 'cartel'. Something to be aware of.
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Greg
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Gardens very beautiful. Staff provided good service. Only downside was bathroom in room. We stayed here n deluxe room 404. Shower combined with toilet and sink. Shower drain extremely slow. One inch of water on floor after normal shower. Took few hours to drain and dry. Smell results. Really needs fixing.
Anand
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Good hotel. Nice pool.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The staff is extremely helpful. they helped us to arrange the bike rental and allow us to pick it up around 5:30 am for sunrise. The hotel is a resort. It has beautiful setting and occupies a big area. So we can take a break at the hotel.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

It has a nice pool. My bathroom was smelly though and the sheets and towels need replacing. A snake crossed my path one morning - I heard snakes are common in this area so not really the fault of the hotel but I was terrified.
Verified traveler
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

I truly enjoyed my time here... It's a comfortable,clean and convenient place -- with an amazing swimming pool and excellent breakfast buffet!
Crazy
8.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Good location with lots of good and cheap restaurants near by.
Verified traveler
10.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

My GF and I spent a few days here and enjoyed the experience overall with three caveats. PROS: The gardens and hotel looks lovely, the location is superb; staff are always pleasant and range from conversational (lobby greeters) to overwhelmed (reception desk) to confused (spa + restaurant). CONS: Food is way overpriced and uninspired, service is slow and lacklustre; a chipped glass was served (honest mistake but not one that would get past a decent F*B manager. The menu needs an overhaul and fresh ingredients would be a great start. Breakfast buffet is better. The Spa is ridiculous -- don't bother -- from the bright lights and basic decor of the rooms, to the overly complicated menu that promises fantasy but delivers what I can only compare to the preparation of a chicken before you roast it. My GF particularly loved the way pedicure items and oils were used on one person and then lined up for her next without even a thought about hygiene. They need to get in a professional team. Reception is confusing for one reason: they don't have stations for checkin/out or enquiries/concierge. So you get everyone trying to be served at the same time, and quick transactions get stuck behind slow ones. Behind the desk they do their best but anyone who knows hotels will see the manager needs a better system.
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molinie
8.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

Very nice hotel. Not a boutique hotel but really good room nice swimming pool quiet surrounding . Deluxe room can have view on nice sunset on temple . Staff is lovely. Great for family
JEFFREY
10.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

The staff were fabulous. I had trouble with my booking for the Bagan to Mandalay boat trip and the staff made available their desk computer to try and sort the booking out. They went above and beyond the call of duty!!!!!!
juliana
8.0
/10
Reviewed 467 week(s) ago

Expedia Group verified review

The hotel was very nice and the staff was very friendly. We got very early and they helped us with early check in. The staff did not presented all the facilities or services of the hotel, so we had to find them by our selves. Breakfast was delicious.
Blythe
8.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Stay was great,super convenient location. Beautiful pool and very good breakfast. Good value for money.
Verified traveler
6.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

Nice hotel with nice facilities. Location close to archeological area. Unfortunately they seem not to care about wifi connectivity, so if you want to surf for information you can only do at the lobby area. The evening restuarant is at the pool area with very nice setting, but again: service and food not even clise to expectation. Overall, nice hotel that can give a nicer experience if they fix the internet connection and the food service.
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