Good place for the money, would stay again.

Clean room although it had a hole in the wall that let you see into the common bathroom. The shower was too small and the temperature was not able to be graduated. Only burning hot or freezing cold. The elevator broke on the third night we were there and they never fixed it so we had 5 days without the elevator. Other than that the staff was amazing and we felt safe in the hotel.

Great location to see some of the less crowded places you need to see in Rome! Bonus points for daily maid service, made the bed, brought clean towels and toilettries! Hard to find that in a hotel anywhere any more!

Great location and super helpful staff. We had a couple of glitches, like not finding the AC remote in the room and having to ask for it at reception the day after, or not having enough toilet paper and, again, having to ask, but we understand it’s a budget hotel and incredibly convenient, and ultimately we were provided everything we needed timely and the staff was very responsive and corteous. Definitely a good find in Rome!

staff was great. hotel was very clean. no airport shuttle. bathroom was small

Temperature water in bath was not okay

Staffs are very kind. The room maintained clean while I stay. Also, the breakfast was delicious

The staff are nice and approachable, easy to talk to, especially of you have questions. The single room that I have is quite small but tidy, for me it is efficient and enough for resting for I mostly was out of the hotel. I just wish there is at least a bag breakfast for those who go out early. Also, it is a little bit hard to find, but good to have the the telephone number in advance for they are responsive.

The staff was fantastic and the breakfast was very good. The room was very basic, but clean. The shower was terrible, though. I had little water pressure and it was either cold or scalding hot. However, my friend in another room said his shower was fine. The area was less than desirable, So I would not recommend walking alone at night.

Friendly staff, clean room

Staff was courteous and helpful. Room was clean. Price was low. Location was conveniently located near public transportation. Soon after I purchased the room on Expedia, I received a message from the hotel suggesting I upgrade to one of their recently renovated rooms for 10 euros more per night. I did so and was happy with the choice. The one negative was the weak water pressure in the room that made showers challenging but still possible.

The bed was super uncomfortable, noise from the street did not allow me to sleep. They ask you to go to front desk each time you go out to leave the keys, so anytime you want to get back into your room you have to wait in line to get it if there are people ahead of you. Really ugly neighborhood. The hotel was hard to find because sign is super small and inside a building that carries other businesses and residential apartments. Also they lock the front door at 2:00 am and you are pushed to comeback to your room before that time even you are in vacation. I wouldn’t recommend anyone to stay at this location. Go and find a safer place.

Cleanliness.

Staff were nice ,one of staff (Kavan) try hard to make our stay more enjoyable.I think the problem is that Hotel.come couldn’t communicate with travellers and Hotels.So when I get in the hotel t

Clean room, very kind staff, close to train station, and bus lines, and a good breakfast. 24 hour reception. My room was a bit simpler than the one in the presentation. Keep in mind this is a 2-star hotel, so the Excellent rating is given from a value for money for a 2-star hotel. Will for sure return, next time in Rome.

Bathroom door needs to be fixed Shower needs upgrade Location was good with excellent train connection to Roma Staff were very helpful The Hotel was nicely decorated The custom coffees in the morning were great

The staff is very friendly and helpful. The room was clean and comfortable. Easy walk to the bus. We bought bus tickets across the street at the store which also sold some bakery and deli items. Large grocery store next door which also had a hot deli. Restaurants were within two blocks.

I wouldn’t recommend staying here!! I found bed bugs in my room, which was awful. When I told the staff, they were friendly but didn’t really help — all they did was clean the room again. On top of that, the shower had no hot water. The staff were nice enough, but the way the bed bug problem was handled (or rather, not handled) was really poor. Do not stay here and you will have a better trip to Rome.

Staff were helpful and professional. Room looks nothing like in the photos -- or perhaps it did 20 years ago. Outdated, poor condition and poorly maintained. Only a drizzle of water from the shower; one of the sink taps not working; uncomfortable bed; shutters barely open; window rattles. I'd intended to take breakfast, but didn't trust it on seeing the condition of the room.

The cleanliness, the service and the nicest niceness of it all makes up for the somewhat not so nice neighborhood, but having said that one is very close to all modes of transportation, so I will return on my next trip to Rome