7.0
Pleasant
From 518 reviews
Cleanliness

6.8

Room Comfort

6.6

Location

9.0

Service and Facilites

7.0

Traveler Reviews Hotel Renacer

Number of reviews per page
20
40
Top reviews
Gabriela
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed here for one night, and the location is excellent due to its proximity to the Colonial Zone. The hotel staff is very friendly and welcoming. Having on-site parking is a huge plus, and they also have a pool on the property. I was on the 3rd floor and had a partial ocean view, though some houses blocked it a bit. The room has everything you need: a desk with a chair, a closet with hangers, a TV (which I didn't use), and they conveniently provide bottles of shampoo. The AC works almost too well—it got so cold I had to turn it off every now and then. The included breakfast was a nice touch, featuring scrambled eggs, bread with ham, and a glass of juice. As a bonus, there is a Chinese restaurant nearby called Expreso New Gazcue within walking distance; the food is great and the prices are very budget-friendly. Very practical for the area!
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Jose Adalberto Sánchez
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room is not comfortable
Marisol
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bathroom was dirty. The shower curtain was dirty. Not towels. Went 3 times to the front desk requesting towels. I was ignored.
Lisa
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Do not get catfished by the pictures that are advertised! This was a horrible dirty hotel and I do NOT recommend staying there!! The first room we were assigned to had no blankets, no towels, and the toilet did not flush. On top of that, we found a few bees walking on the bed as we were laying down. We were moved to a second room, which was BEYOND disgusting!!! It looked like a murder had just happened in there. The beds were filthy stained, it smelled like dirty nasty butt and sex, and there was mold all over the mini fridge. The third room was cleaner but smaller and had NO amenities!! We stayed here for 6 days, and out of the 6 days, we were only given ONE set of towels. We never recieved no blankets and we had to purchase our own toilet paper!! The staff were rude and dismissive. I DO NOT RECOMMEND THIS PLACE AT ALL!!
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Miriam
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nadie se bañaba en la piscina . Había un letrero del costo de $500 pesos dominicanos. No pregunté al respecto.
Miriam
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El personal en general es amable y cortes. La entrada del hotel y el lobby bastante limpio y agradable. Los butacones de la entrada tienen forros rojos y uno tenía olor a orina de gato. Había gatos en la zona. No limpian con frecuencia las habitaciones. En 10 días solo fueron una vez, y hubo que buscar a la empleada para que botara los papeles del baño. No ponen jabones, etc, suficientes. No tienen alfombrita en el baño y se queda mojado y el piso queda sucio después del baño. El baño de la habitación tenía la cubierta del inodoro de sentarse rajada. Existen filtraciones en paredes y techos Recorrimos varias habitaciones el primer dia para cambiarnos pues había una gotera en el cielo raso que caia sobre el colchon de una de las camas. En esas diferentes habitaciones observamos las comodas desgastadas, al parecer la madera con comejen y despintadas. Almohadas con olor a polvo que provocan tos, pero lo dijimos y nos trajeron enseguida almohadas nuevas. Es un hotel económico pero considero que deben mejorar esos aspectos. Solo está incluido el desayuno. Hacen ruido y hablan muy alto por los pasillos del hotel, sobre todo de noche cuando se debe respetar el sueño de los huéspedes. Había trabajadores arreglando algunas habitaciones. El desayuno no varia. Y hacen el revoltillo muy salado. No aceptan tarjetas en la piscina, hay que pagar cash. En la propaganda del hotel decía que el check out era a la 1:30 pm y me dijeron que tenía que entregar la habitación a las 11 am.
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Newton
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

room was ok, the AC worked, very good for what you pay. Believe there is a pool as well. The free breakfast is good, above all the location is excellent in Gascue near many museums, the Malecon, parque independencia, calle conde.
Gabriel
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fine
Erika Elena
icon-Family
Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lo único bueno fue la comida creo que ya deben remodelar los baños están terribles agua por todos lados antes de que tengan otra trajedia como la del jet set deben remodelar
Luis
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The shower was licking all day and night and the air conditioning was not the best.
Luis
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

El aire no algo defectuoso. Igual la ducha filtrada todo el día. Por lo demás. Muy bien
Maria
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The pictures look better than what the rooms actually is, but it gets the job done. It smells like cigarettes. staff is Friend the otherwise breakfast was OK.
Sidney
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great. Ana helped me out a lot. Great place to stay
Yaserenny
icon-with Children
with Children
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This place is run down. Staff was rude. Upon entering room, absolutely disgusting! No blankets or towels. Bugs, and a very dirty bathroom. The pictures are false. Do not bring your family here. Clearly this place has prostitution going on. The health department needs to close down this hotel. Not good for kids!
Oscar
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Instalaciones descuidadas, baño con fugas, TV no servía, checkin listo hasta las 3:20 pm, solo entregan dos paños y éramos 3 personas
Rosalyn
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Muy sucia las habitacionea todo Viejo y el desayuno peor
Jose
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was good and safety
Angela
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Worst customer service
Ruby
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nasty rooms water leaking
Reed Angelot
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Its wasn't a good experience with the hotel its was a dirty room the shower wasn't cleaned dirty sheet and the was not the i was expected
Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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