7.0
Pleasant
From 487 reviews
Cleanliness

6.8

Room Comfort

6.6

Location

9.0

Service and Facilites

7.0

Traveler Reviews Hotel Renacer

Number of reviews per page
20
40
Top reviews
Maria
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pictures look better than what the rooms actually is, but it gets the job done. It smells like cigarettes. staff is Friend the otherwise breakfast was OK.
Sidney
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. Ana helped me out a lot. Great place to stay
Yaserenny
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This place is run down. Staff was rude. Upon entering room, absolutely disgusting! No blankets or towels. Bugs, and a very dirty bathroom. The pictures are false. Do not bring your family here. Clearly this place has prostitution going on. The health department needs to close down this hotel. Not good for kids!
Oscar
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Instalaciones descuidadas, baño con fugas, TV no servía, checkin listo hasta las 3:20 pm, solo entregan dos paños y éramos 3 personas
Rosalyn
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy sucia las habitacionea todo Viejo y el desayuno peor
Jose
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was good and safety
Angela
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Worst customer service
Ruby
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nasty rooms water leaking
Reed Angelot
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Its wasn't a good experience with the hotel its was a dirty room the shower wasn't cleaned dirty sheet and the was not the i was expected
Elizardo
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Muy mal servicios al clientes, el baño estaba en muy mala condición cortinas viejas dañada y cuando te bañas semoja todo el piso del baño y demas cosas estaban en mal estado no abia agua en el sanitario al dia siguiente de estar alla no limpian las avitaciones
Pedro Antonio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

La jabiatacion ni tenía sábanas ni toallas tuve que oedirlas el inodoro no descargaba el agua servicio muy malo nada que ver como muestran en las fotos hasta le hice el reclamo a ellos de porqué se me había entregado un cuarto sin sábanas
maria claribel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We had a family trip!! The whole experience was terrible.. we booked 6 rooms.. and definitely we never will make the same mistake.. I rather to pay more and feel better… cockroaches in the rooms, the bathrooms were dirty… poor hygiene… two of the keys were broken and fixed with clear tape.. poor customer service and poor hospitality from the staff.. the only good thing they had it was the parking lot..
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Daniel
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No
Luis
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good service and clean rooms
Americo
icon-
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room was kind of disorganized, everything was old and broken, it was really loud from the night until morning I wasn't able to get good sleep. The whole hotel looks trashy and the customers in too. The TV didn't work, the only thing I like the most about it was the location and the view
Keury
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff, Maintenance
Adriana
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel is very dirty, dirty water fell into your head when you bathed, they gave me a room without air conditioning, they did not clean the room.
Johnathan
icon-Leisure
Leisure
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very horrible and disgusting place for stay!
Jude
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The front desk staff in the morning especially the man needs to be more friendly and give more respect to
Reginald
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Q
Number of reviews per page
20
40

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