SpringHill Suites by Marriott Baton Rouge Gonzales

Explore SpringHill Suites by Marriott Baton Rouge Gonzales
9.0
Exceptional
From 527 reviews
Cleanliness

9.0

Room Comfort

9.4

Location

10.0

Service and Facilites

9.2

Traveler Reviews SpringHill Suites by Marriott Baton Rouge Gonzales

Number of reviews per page
20
40
Top reviews
Felisa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were large, clean, and smelled amazing. Staff was very friendly!
Zina
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms are great and staff is friendly. Breakfast could've been better but overall a good stay.
Letonia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Cleanliness was not great. Went to use a glass and it was filthy. The microwave was full of dust/white film. Not enough towels for us to shower. Had to go to front desk for towels. Breakfast items not good. Omelets pre-made with cheese. No other egg choices if you can't have cheese. Very limited.
Mario
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When I arrived, I couldn’t check in. They can’t find my reservation.
Jonas
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was excellent except exercise rm need more weights
Michael
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only issue was there were no clean towels available our second night
Casey
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room wasn’t very clean and the carpet had a smell to it
Yvette Yko
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, my experience was okay — not bad, but I was expecting a bit more considering the price (over $200 a night). I understand the rates were probably higher because of the nearby music festival, though. The staff were polite and professional, but the interactions felt a bit transactional. Not unfriendly, just not as warm or welcoming as I’ve experienced elsewhere. The room itself was clean and comfortable, which I appreciated. However, the TV placement was a bit odd — it wasn’t centered with the bed, so we had to adjust it and watch at an angle. The AC unit also blew directly on one side of the bed, so I had to shift over a little to get comfortable. Breakfast could use a little improvement. The options were limited and some items were a bit dry, which was a bit disappointing for the price point. The Wi-Fi was also a little slow at times. All in all, it was a decent stay — clean room, fair comfort, and a convenient location — but a few small things kept it from being great.
Read More
Carson
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had 5 guests and were provided TWO towels and missing three pillows. Our room phone didn’t work, so I called the front desk on my cell phone to ask for towels and pillows and they were out of towels. Having to share 2 towels with five people is not hygienic. Biggest game weekend for the area, busy hotel and surprised that they weren’t prepared for the crowds.
Read More
Mitchell
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice Hotel!!! Very Uo to date no Rust and No Dust!
Tanya
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice room and friendly staff. Would definitely stay again.
Chekela
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room could have used some extra cleaning
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Property overall in good shape. Attentive to concerns. Any issues were resolved immediately.
TONY
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice place. Love staying at Springhill Suites when possible because their rooms and bathrooms are spacious. Free parking. Plenty of restaurants close by. We walked across the street and ate at a good Mexican restaurant.
DARRICK
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

cleanliness and Breakfast was great
david
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean and safe area
Sherrie
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Na
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

No trash can liners in any trash can in the room. The shower knobs were broken off and still had a mini knob that turned in the middle. On the other side of the shower there was a new knob to turn the water on and off. So a halfway done repair/upgrade? When turned on, water sprayed aggressively and forcefully from the center of the broken knobs on the opposite walls. Had to fiddle with the small knob in the middle of the broken knobs to get the water switched to the overhead sprayer. Black mold growing out from behind the feee shampoo and conditioner bottles that are attached to the wall in the shower. And the plastic stripping on the bottom of the glass shower door was ripped and trailing behind the door when it was opened/shut. Overall, we just needed a place to sleep for the night after a long drive, so not worth complaining at the front desk.
Read More
Steven
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice place
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great place to stay!!
Number of reviews per page
20
40