Staff was lacking, room was worn out. Reception very rude and lacking in service knowledge. We had to call multiple times to get any thing we needed.

Great service. Staff is outstanding. Great service at the airport pick up. The room was showing its age, but was still very clean.

Nice hotel with wonderful staff. They are extremely friendly and helpful. Centrally located.

One of the safest and cleanest hotel experiences in Dhaka. My room was 678 sq ft. Large ,well kept, and modern. I could order gourmet food 24/7 which was an excellent perk. Breakfast area is small in size but food is great.

I have enjoyed my stay

Great service.

Excellent property!

Okay!!

Wonderful experience with the warm, efficient staff who try and cater to your wishes. Front desk was efficient and courteous and even gave you a fresh orange juice on your arrival. Room service was excellent as well as the diverse quality of the food - fresh and tasty and prepared with care. Its been a very rewarding experience and will definitely come back. I recommend this hotel for guests who are not too demanding or picky. Very easy going atmosphere without all the hype. If you ate looking for a nice and quiet place to stay this is definitely for you. You will not be disappointed.

Amazing staff and breakfast!

The hotel is undergoing renovations, creating a noisy environment that made it difficult to rest after a 19-hour flight. Additionally, there were issues with cold water for showers and intermittent power outages during the stay. While the staff were accommodating, these factors made the overall experience unfavorable, and I wouldn’t recommend or return to this hotel.

Hot water didn't come out once, but they fixed it soon. They didn't make up my room one day. The suite room is specious, the bed is enough big, and there is a big bathtub.

The staff were super friendly and professional. Both check in and check out were easy and courteous. The rooms are unique and beautifully designed. Will stay again for sure.

We did not have any issue with the hotel. Everything seemed normal and good. Thanks

Wonderful hotel staff. Beautiful hotel. Great gym. Very happy with this stay and will stay again.

Staff were great and helpful but expedia info was not complete excellent and friendly staff and very efficient

Everything about this hotel is excellent . The location is perfect. Trendy shops and restaurants near by. The staff were excellent , right from the security to the porters. This was my second visit to the hotel in 9 months. Special thanks to Krishna who I presume is hotel manager or supervisor. I would highly recommend this hotel to my friends and family .

food is good. Location is nice. You can find food easily around the hotel. WIFI speed is ok. The weakness is that the Gym is small with one jogging machine. Rooms number is too less.

Overall all good customer care, service and added security

The room was fantastic. It is spacious and very comfortable. The bathroom has a glass wall, so you can see the TV while soaking inside the bath tube. The only thing is that the location is a bit hard to find as you would need to go into a small alley and the restaurant is very small. The choice of food is also very limited