It is an old hotel (antique in fact giving it’s been operating for 800 years), so no wall are straight, floors are uneven, hallways are narrow, and there is no elevator. But the conditions are ell kept, and the staff is extremely pleasant and helpful. We would definitely stay there again

Great location, helpful staff.

Lovely hotel and fabulous restaurant

The rooms are old but quite charming and the amenities in the room were the same you'd expect at any hotel. The staff was very friendly and accommodating. The included breakfast was fantastic. We also sat down in their restaurant for dinner and I can honestly say it was one of the best we had all around England!

Absolutely amazing hotel. So quirky

Great people and good service. The food is some of the best in town. Close to the Cathedral and easy walk to the City center. A very historic property.

I was literally 6 minutes away from the cathedral and the main shopping. The hotel was very quaint. Breakfast was excellent as was the staff. I wish I had had time to use the enormous tub!

Character...Character and more Character

Great

Charming 500 year old building has been brought to modern standards as best as can be expected. Quiet area easily walkable to city center. Great staff.

A fairy tale 15th century inn with new amenities, across the street for the Cathedral! Hot in July LOL!

What an amazing stay at The Chapter House. Across the street from Salisbury Cathedral grounds and easy to walk to anything you need. The community that works there was amazing. Everyone was so helpful. They all went the extra mile to help make a special visit perfect. The outdoor courtyard was beautiful to sit in the morning for work. Breakfast was delicious. The character of the inn was worth it.

We loved our stay at the wonderful Chapter house! The historic charm of the property, the fantastic staff, the excellent location. and the delicious breakfasts were wonderful parts of our time there. Thank you!

An excellent hotel. So close to the heart of Salisbury and so friendly. Room was excellent, comfortable bed separate bath and shower. Restaurant was brilliant and I recommend the South African dishes. Pre-ordered breakfast which my wife had to cancel the following morning but this was no problem. I will definitely stay at the Chapter House on my next visit.

Very charming hotel, food was absolutely divine, staff are very friendly and attentive. The only criticism is I was in room 10 and the noise outside which I think is an air conditioning unit of some description was very noisy through the whole night.

Great room

My third stay here… And I really love it - it’s definitely the best hotel in Salisbury. The restaurant bar is really good as well. I’ve already booked back in for Christmas

Wonderful, thank you

Excellent, friendly staff and superb food.

Beautiful Inn, located across from the Cathedral. The restaurant's food was exceptional.