Communication wasn’t great It’s advertised as a hotel and it was an unmanned apartment building I had some texts about transport support but no details were provided and I expected a person to great us on Arrival. I got. I got a text the day before that i missed and on the day i replied back. It took 7 hours for the host to reply because she was working in a nursing home. We arrived at the property and we were standing at the door 20 minutes When we finally got a reply with a code for the front door. Then waiting again 10 more minutes to get the room number. We were in the room and then we got the internet code … Short messages with instructions spaces out We got the host’s mobile eventually And from them onwards every thing was ok We don’t understand why all that information wasn’t provided a few days in advance i f nobody was going to be there The apartment was medium size, very clean and new. It had everything to cook, blankets, sheets and towels were replaced the second day. There was cuyos, glasses, pots, frying pan, cutlery,umbrella, iron and ironing board. Airconditioning was great but we couldn’t Connect to Netflix at all Location is brilliant just tough to get to it due to the amount of steps to the property. We were in the heart of the town but the room was quiet and can sleep well

Great location in old town. Nice clean apartment convenient to everything but beware it is up a LOT of steps. Communication issues with host caused inconvenience, and the booking did not make it clear she would accept cash only,

Great property & location. The owner was very helpful. She gave us great restaurants recommendations.

Excellent location for drop off from airport or accessing the cable car up to the top of the mountain. Can't avoid steps in Dubrovnik but close to the top and gate entrance so lugging bags a little easier. Once into town close to attractions, restaurants and wall entrance. Laundry is very close and apartment is cozy. Check in was a breeze. Owner very responsive

The location in the middle of old city is everything. So conveniently located. You can’t beat this. Super easy to get to everything. The place is cute, modern, cozy, comfortable and you feel safe. The amenities are great and they work very well. The host is very responsive and available as needed. You will need to carry your bags up and down the stairs, but that’s for all apartments in old city.

It was great. Everything aspect of the stay was above expectations

Nice place well situated close to everything situated in old town but you need in shape because a lots of stairs

It was close to Buza gate do we didn’t have far to carry our luggage. Old town is lovely. Room was spacious and comfortable.

Very comfortable apartment in a great location. Not too many steps to the unit. Bright and comfortable. Close to the Buza gate

This a right place to stay if you want to know the old town. No suitable for persons with knee injuries this because many steps to walk. The place is neat, kitchenet is a plus.

The owner was very responsive to issues we had. The remote didn’t work to the A/C heat system. We had no air for the first night. But she delivered a new one within hours of us letting her know. The satellite tv didn’t work at all. 4 nights no TV. They called the company but it couldn’t be fixed before we left. We had a hard time staying connected to the WiFi. It would last maybe 4 minutes before dropping. I wish someone told us that we had to walk to the apartment and to use only the Busa Gate on arrival as it is MUCH more convenient. Carrying luggage down 4 flights of stairs is better than up 5 flights of stairs if you enter either of the other two gates. Enter Busa Gate, turn left, take the first right. Go down a few flights of stairs. We had no hot water on our last day. It could be that we shut off a light switch but there is no way of knowing because there are no instructions in the room on how to operate the various switches. But no one likes a freezing cold shower. The most shocking part was that we HAD to pay with CASH. we didn’t have enough cash and had to go to an ATM. Then we had to call our bank to open up the card since it wasn’t working in Croatia. It was nice there was a small kitchenette and we enjoyed that. The location was great to walk everywhere and to catch an Uber. The owner communicated through WhatsApp. It is a small business so we are happy to support them. With a little more instruction and upfront information we would have enjoyed it much more.

The apartment is in perfect walking distance to the main square surrounded by lovely restaurants and bars. What an amazing trip.

We had two rooms and one room the AC did not work. The management sent three people to fix it during our stay, but no one could figure it out. We were grateful it wasn't the middle of summer, it was just a bit toasty. The location is fabulous and the owners respond quickly. The front door is a bit hard to open. We also had a very loud drunk person throwing bottles at our windows at 2am the first night, so bring ear plugs. Be prepared for stairs to go in and out - the rooms are on different floors and it is a few flights of steep stairs to get to the hotel, which is a little difficult if you have big luggage. The rooms themselves were nice and furnished with all you need - and the location to restaurants was fabulous. This hotel is inside the walls.

Very helpful host Great location

Apartment Raic is a good place for you if you are looking to be close to everything in the old town, eg. Pila gate, Walls of Dubrovnik, Stradun, etc. It's just not the right place if you are traveling with your baby and trying to get some rest. You have to walk up good number of stairs to reach the apartment. We could hear the footsteps of the guest staying above us along with the frequent movement of the chairs. I contacted Ivana who texted them to be mindful but they didn't stop. I had to go up myself around 10:45 pm and talk to them.However, it didn't stop and we could hear the noise till very late at night and could not fall asleep peacefully to be ready early in the morning for our trip scheduled to Montenegro for next day. Ivana showed up at 11 pm to move us to the next apartment right across Apartment Raic but of course we could not move with sleeping baby and tired bodies and already unpacked suitcase. We moved to the other apartment which was next door and was able to get some rest for the other two nights. Ivana had told us to contact her if we need anything but when I asked for more shampoos during our last night, she said she is out of town and the owners are not obligated to provide it as it's not a hotel despite of it being mentioned as amenities in the booking. Ivana let us leave our suitcase and stroller in her lobby on our last day since late check out was not available and our flight was late in the afternoon which was nice.

Very pleasant experience! We were able to check in early. The location is superb. I will definitely stay here again when i come back to Dubrovnik

We had such an incredible stay at this apartment. The owners had excellent communication and went above and beyond to help us get to and from the airport and ferry smoothly and to make sure we were comfortable. They would respond within minutes to my messages, even with a 9 hour time difference. They were so nice and sweet and gave us such a wonderful first experience in Dubrovnik. The location was amazing and convenient. Within 10 min walking distance to all of the major sights. If we ever come back to Dubrovnik we will be coming back here! Highly recommend!

The apartment was super clean and included a small kitchen plus bathroom and beds. There were guidebooks to use and umbrellas in case of rain. A clothes line accessible thru the window was great to dry swimsuits and towels. I would definitely stay here again.

This was a great place to stay. Central to everything. The rooms are modern and very clean. This staff in the property were so helpful and kind. The only draw back is there are a lot of steps

My stay at Apartmenta Raic was absolutely brilliant..Anita and Ivana were so very friendly. I dealt mostly with Anita and she was sooooo very helpful, happy and kind. I most definitely recommend Apartments Raic. I will stay here again ! Thank you again !