Overall Ratings & Reviews Quality Inn & Suites I-25 North

Apparently, if you wand dogs barking and scratching, this is the place to be. I would not recommend this to anyone. It was probably awesome in 1981.

The front desk person, Gracie, was rude and couldn't be bothered to help. I always felt she wanted to other things than help her customers. A lamp shade was missing, the elevator had a sticky floor, one morning the breakfast was a cold cheese sandwich, none of the aforementioned were corrected while I was there.

The heater did not work and extra blankets did not help.

We had a great stay except for the loud rumbling we heard in the middle of the night. It almost sounded like a washing machine but must’ve been the generator. I’m a super light sleeper so it woke me up, but my boyfriend barely heard it. Bed was comfortable and clean room.

No breakfast...just coffee and donuts..was told the credit card i used would not be processed until I was present...they took early that morning b4 I even showed up that evening..

Homeless and drug addicts everywhere in the parking lot. Paid for two nights, got there the first night at 2am so we were desperate for some sleep. We turned in our keys first thing in the morning. The room was filthy, wall sockets and wires hanging out of the wall, sliding glass door to the balcony would not close all the way. Just an absolute disgusting, unsafe, environment.

Was there for 9 nights and didn't have housekeeping stop by once for new toiletries or towels or trash

No pillow cases, limited channels. Pictures are deceiving

We did not even stay here and forfeited our booking fees. Checked in, drove to park, found people living in this hotel. Felt very unsafe anywhere on the property due to the druggies and prostitutes walking around the property. Inside smelled very musty and was not clean at all. Don't recommend this place unless you are looking for drugs or a prostitute.

The room itself was just okay. The 1st night, I got unpacked and about an hour later, the refrigerator was leaking. I asked for them to bring a new one but staff showed up with a key to an adjacent room for me to move to. I woke up in the morning to have my food frozen in the new room. 👎 The hairdryer was making a horrible sound and smelled like it was burning so I stopped using it and asked them to bring me another one. I never received it. The hotel appears to be rented by less than desirable people who are "living" there permanently. There is no greenery outside for pets too utilize and i had to walk down the road to find some for my elderly dog. I definitely would not stay here again. The advertised restaurant and bar were both closed and the grab and go breakfast was a small apple juice, an apple, and granola bar👎

Good

To start off it is a older hotel. I walked into to hallway to go to my room and it smelled of a old hotel. Walked into my room and couldn't find a light switch and had just enough light to find a light on the dresser and got it on. The roo. Smelled ok and looked to be clean and in nice condition. Went to use the toilet and found some stuff floating in there and i dont believe it to be of human waste. Then went to take a shower and found long black hair in the tube and was a little disgusting with that. After the shower i grabbed the only bath towel off the shelf and opened it to dry off and was completely discussed with it. It was dirty and looked like someone used it to clean their backside off. Very disgusting!! I had to dry off with a little hand towel that looked clean thank god. Parking was horrible as their was 3 hotels all there together using the same parking lot. The website showed the hotel to have a bar there but it was under construction and nowhere near close to being open for business. They should update their listing for the hotel as it was one of the things i was looking for after driving for 15+hours. I would never recommend this hotel to anyone as it was just the worst experience i have ever had staying at a hotel and i have stayed at to many hotels to keep track of.

They are very friendly and clean

Cops patrolling parking lot, questioning everybody why they are there.. Very dirty hotel, Staff tried to start drama

Easy check in we stayed our last couple days of vacation nice hotel reasonably priced room could’ve been more clean looked like some kids destroyed the room with coloring markers or paint overall the stay was good pool was great kinda cold and really dirty things were floating everywhere would stay here again! Super nice staff I can’t remember her name but she was probably the nicest lady ever! So polite and very friendly! The breakfast bags were great for on the go!

We like staying here because of their pool! The kids love it and the living plants all around that area make it a fun place for the grown-ups to hang out. There are two restaurants opening in the hotel in a month or two. Excited to go back!

Needs updated and cleaned. The room numbers were in masking tape and all the furniture was unfinished, scratched paint on doors etc.

We got there on a Friday at 6pm, I had specified when making reservation to give me a lower floor because my mother is in a wheel chair. It was 3 of us, well they gave us a 2nd floor room when getting there after a long walk we find out that it has only one bed, I had to go back and get my mother down again, and ask for a room with 2 beds. We finally got it, so is 8pm want to take a shower and NO towels only hand towels I could hear the housekeeper lady in the hall, went outside and asked for towels she said to go to the laundry room and ask for them. I told her that I didn’t know where the laundry room was so she told me she was very busy to take me, so go back to the room and call front desk for towels nobody got me towels and we decided to go to “sleep” 12 midnight someone is trying to open the sliding door which is in front of the parking lot. Is a homeless couple trying to get in I called the front desk No one answered, we go to “sleep” 5am 3 motorcycles Right in front of the same sliding door running so loud and people Yelling at each other. I will never be back to this hotel ever ever again and I don’t recommend this not even to my worst enemy

We asked for towels at 8:30 am. They said they would bring them down in a couple of minutes. 9:00 came & still none. Called them & said that she was folding them. 10:00 came & still none. My husband went down there & finally got them at 10:30. Hall way was too loud.

Didn't have the room that we booked. First room they tried to give us was not cleaned. While the staff was able to help us, they weren't very friendly.