I booked this room just after midnight because my daughter was sick and there was too much noise at my friend's where we were staying. I did not realize because it was after midnight that it would put check-in as 4 pm. I contacted both Expedia and went to the hotel. Neither Expedia or the hotel were able to switch the night. The hotel was mostly vacant and it should not have been an issue. It was a waste of money and time dragging my sick daughter there. Terrible customer service. The front desk told me he had to clear it with a manager but that would not be until 9am. Then, the manager would not refund the following day when Expedia tried to ask them for flexibility. The app is not set up for a situation like this and the hotel was completely inflexible, even though they were close to empty

Clean and quiet room. Delicious continental breakfast.

it was very good

Convenient location, when the road is finally finished…room is clean & tidy, but public areas are a little dingy, ie elevator area…didn’t hinder my stay tho

For a Four Points by Sheraton it misses the mark of other locations. Dirty threshold between the bedroom and the bathroom/ I expected a better hotel fit and finish is in need of improvement- Poor quality shower head -

Professional, friendly staff.

I like the most the warm welcome and friendly staff

Very friendly staff

Construction was the only issue but did not effect our sleep

Very friendly staff

Friendly staff, easy parking and right next to the keg.

Great room for the price, nice and clean.

Construction on front street but parking lot was still accessible

Good restaurant and staff....notably Patty and Ashley Good bed and linens...clean and comfortable

Staff were great! Great stay for one overnight. Convenient for our needs.

Dated property. Next to impossible to access due to street improvements. I was expecting a continental breakfast and there was none.

Overall the property has fallen into disrepair. Fixtures are lose and it’s just kind of low end. The staff gave me a ticket for what looked like free breakfast worth $12 - I had breakfast and it turns out the ticket was not spelled out clearly. A mistake made before and the breaks Fast bill was 12 dollars. The breakfast wasn’t worth twelve cents. Overall a disappointment. The service in the resteraunt was really good considering everything and was the highlight of my stay.

I like cause its clean and its convenient. I dont like because our room that where we Stay is can heard the train passing by.

Breakfast was good— convenient walk to downtown and stadium— restaurants and bars are close by

Excellent facility and people