Location is perfect, and the personnel is very nice, however it is dated and needs upgrades/maintenance , also we had issues with keys not working and had to go to reception continuously to reprogram them.
Vanessa
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Staff was courteous, room was spotless, great location. Have stayed here numerous times and would gladly stay again.
Jose B
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good
Cindy
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Aged equipment and infrastructure
Jose
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Perfect
Augustine
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The stay was what was expected
Karen
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff was extremely helpful and courteous.
Cecilio
Leisure Family
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Todo bien limpio y el desayuno rico y la atención de don Manuel en la cafetería excelente
Sergio
Business
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
I liked the proximity to key historical areas in the city like the Cathedral and Plaza Santa Lucia. There are several traditional restaurants offering excellent food and great prices.
J
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Very friendly staff, clean, and a great breakfast
barbara
Leisure
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Perfect location; all the places I wanted to go to were walkable. Staff very friendly and helpful. Room clean and bathroom facilities all in great working order…hot water, strong flow. The pool was pretty and well maintained. Breakfast was mediocre…literally that’s the only thing I’d change but next year I’ll stay here again.
Sky
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Very welcoming staff. Thank you for making me feel so comfortable.
catherine
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
It was lovely - my room was clean and spacious, with a daily cleaning service; the hotel is very pleasant and attractive, and the reception staff went over and above in their efforts to help. The location was safe and walkable, and for the price it was an absolute bargain. I would definitely stay here again.
Frank
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Nice clean hotel with pool wifi was not very good in our room that was at the end of a corridor but everywhere else
seem good.
David
Leisure Family
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Very well located. Near downtown. Onsite and offside free parking options.
Room looked outdated.
Alejandra
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The location is excellent. Very close to the city centre, and a few metres away from a lovely bakery and an amazing cantina. The pool is very nice and the rooms are comfortable. Our room had a small terrace, which was a lovely detail.
Monica
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
I'll have to review as still not getting around, stay tined
lorraine
Leisure Family
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Lovely hotel. Friendly, helpful staff. Location was good, we could easily walk to restaurants, bars etc. Breakfast was nice. As others have said, a fridge in the room would have been good but overall a pleasant stay.
Sunilkumar
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The accommodation is in close proximity to the central square, restaurants and bars
Brandon
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Brilliant. Staff are super friendly and very helpful.
Hotel is very clean and cozy.
Location is perfect.
Great value for money.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia