.

The staff was very helpful in translating Spanish to English, organizing and setting up tours and calling to get a COVID-19 PCR test scheduled for me.

Mold on the wall behind the bed, and the bathroom. Completely disgusting. Uncomfortable bed and very noisy during night time.

Their staff was very helpful, they helped me book all my tours and made sure I was picked up at a specific waiting point for all of them.

I walked in to the hotel, there was a lady behind an old dingy desk who didnt soeak english, she checked my reservation then walked me up to my room. The room was small and dark and the bed had been slept in.. I looked out the window to see a dirty backyard with piles and piles of garbage, dirty dishes and god knows what else. I told the lady i cant sleep in that bed. She shouted for a guy who himself was in the room next to mine, he came out scruffy, shirtless and dirty. The took me back to the lobby to wait.. At the point i was so freaked out I took my stuff and ran out. This is the worst hotel, motel, hostel experience of my life. I found a much better place down the street for the same price. I didnt even ask for a refund. Disgusting