La atención del.personal fue lo.mejor Lo recomiendo 100 veces

The hotel was good but the day that we stayed , they got a problem with electricity,and they supposed to have a back out power electricity supply but it didn’t work so we were without electricity from six in the morning to our checkout time.

sencillo, lo primero tenia que llamar para que me hicieran los servicios las toallas, estaban feas y viejas, en los 4 dias solo dos me hicieron los servicios de la cama un desastre .. gracias

Front desk very unorganized and slow. Maybe it was a new young man working or something. But nobody in the lobby and still took 15 or 20 minutes to check in. Check out took two minutes with the girl in the morning. Hotel front desk and restaurant did not have changed for a 100,000 peso bill. They could not make change. It's hard to believe you're running a business and you can't make change for your customer. And it was strange I ate in the restaurant and they immediately wanted me to pay in cash and would not add it to my room account. Also, something I haven't seen before. And they wanted it in cash. I've been to 10 hotels in the city and none of them have ever done that to me. I think there were some funny business going on with the employees.

Good service and breakfast. Friendly staff

Great place

The breakfast was good but it seemed like the same options every day.

The website says AIRPORT transport however NOT TRUE. Beware! They only offer to call taxi for you. A pet Chimpanzee can do that. I made reservations Specifically for the amenity. It does not exist and feel it’s false advertising. They Do NOT have transport option to Airport. I wasted my time and $$$. I deserve a refund. Ask the supposed manager for explanation and she did not have and answer one way or another. If it offer an amenity they should produce. Hotels.com ….BAD! False advertising

Nice hotel, staff very knowledgeable and professional. Room very nice, comfortable bed.

El hotel estuvo bastante mal en comparación con lo que muestran. Es la primera vez que tengo que hacer una mala reseña de un hotel en Hotels.com, pero es que ni el Wi-Fi fue bueno

Excelente Servicio

Did not use the gym or hot tub

Good location, quiet at night. Bed and pillows super comfy. Service was great.

Staff was not overly accommodating

Excelente

El peor desayuno y servicio

Great service.

Breakfast was excellent an the hotel was clean

Excellent AAA+ IN SERVICE

It was a good experience