Room was great. We were split from our family in different buildings and were secretly charged over 100 dollars to use the pool and their hotels for 2 hours. The staff never told us about the charge until we went to leave.
Richard
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great rooms and staff 👌
Gregg
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Our stay at Pinnacle 220 was extraordinary from the moment we checked in to the moment we checked out. We had excellent service from the calf of the roof garden, our housekeeper and the reception desk. Any questions or concerns was handed promptly and with our satisfaction. Already making plans to come back next year. Thank you for a wonderful time.
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Karla
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was spotless. The room was cleaned to perfection. The front staff were friendly and helpful. The Skybar and pool were amazing.
Lester
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
great location. large rooms
Donald
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The 2 bedroom condo was very nicely done and perfect space to relax and comfortable. the balcony was great for early morning coffee and late night relaxing. The best part was the staff and the rooftop pool. Fantastic views and the food service from there was very good. will be returning soon.
Jeff
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very clean facility, beautiful property, friendly and helpful staff. Great location.
Jillian and David
with Partner
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Great staff ! Excellent location and fun times at the pool .
Enjoyed being close to everything in Zona , but then a bit quieter for time around pool
Lots of great restaurants close by and the Palms Cabernet shows are a must
Roger
with Partner
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
As always, Pinnacle felt like our home away from home.
Daniel
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff was great!
Barbara
with Partner
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Amazing room and so very comfortable. Loved our stay and wish we could’ve stayed there another week.
Misty
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Loved the rooftop pool and our server Alex. The view was amazing from our room. Loved the walk ability to all the stores and restaurants.
Zacarias
with Partner
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Incredible location and beautiful views!
Cleo
with Partner
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The room was immaculate. Very close to all the restaurants and the beach. Uber is always very close by.
Timothy
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The poolside was amazing! The food was great and the staff made the experience better than expected.
Jeremy Paul
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I have stayed many times at various units in Pinnacle 220.
It is always a pleasure with great staff and any help when needed.
Close to everything in the Romantic Zone.
You can easily walk the Malecón from just below Pinnacles to the downtown plaza with many great restaurants close by. A beautiful place to enjoy Puerto Vallarta. The rooftop pool has a view of Vallarta and the beautiful sunsets.
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David
Leisure Family
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Clean and great staff, only downside was that the air conditioning in kitchen/living room did not cool very well and it dripped water on the desk each night and we had to wipe up water every morning. Other than that great place to stay, great location and close to a lot of shopping and restaurants. Bars and clubs were not too far away and it was very walkable.
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Miguel
with Partner
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Well, decorated, nice furniture's apartment...
The pool was amazing, crystal clear water, great view from the infinity pool, a lot of space to hang out in the rooftop patio. Bartender were great
Spencer
Leisure Family
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great pool and near the beautiful romantic zone, however the pool bar staff (one individual in particular) is dishonest and scammed my group of friends as well as another group (we didn’t know) staying there. Really put a damper on our vacation.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia