Overall Ratings & Reviews Sleep Inn & Suites Columbus near Fort Benning

Not much to like about this property. The AC unit is LOUD. Even with that much noise, I had a person next door with the TV on until late. I told the clerk when I checked in I only need 2 nights instead of three, and she said ok. But I ended up having to pay for three nights because I didn't cancel in time. The front desk wasn't helpful. Had my key not work twice, had to go back to get it fixes. Seems like a good price, but definitely NOT worth it.

The hotel was extremely clean the beds were comfy, the breakfast was good, and the front desk staff was polite, however she spoke so softly that it made it difficult to hear her questions. They only issue we had was the attendant for the breakfast. She was rude and just disgruntled.

We stopped here on our way to New Orleans SherryLynn was super sweet and very helpful with the area.

The room had roaches

Decent hotel close to Fort Moore. Lots of things close by. Free breakfast.

It said the pool was open in April and it was not open at the end of April. We chose this property because it had a pool and we didn’t get to use it.

There seems to be a lack of maintenance on the property. Toilet paper holder broken in bathroom. Kitchener counter and cabinets were not cleaned. We left the room cleaner than when we arrived. Staff at check out didn’t seem to care about our dissatisfaction nor did she take note of issues shared.

Everything was great. There was a little mold in the shower. Otherwise, the room was very clean and spacious. The girl at the desk was very nice. Would stay again.

The bathroom was not cleaned very well before we got there. The toilet did not flush properly. The ice machine did not work. The walls need repainted. All small things. The staff were friendly and helpful.

Convenient to the base

I was disappointed the pool wasn’t open because I traveled with family. The refrigerator was very loud. Room 220 I called it to their attention but nobody came. I stayed 4 days but they did redeemed themselves because I had to extend my stay and they helped me stay in same room and refunded me for a double booking I did just to stay there an extra day.

There was only one ice machine on property and for the 3 nights we were there it never worked. It was fair overall. Convenient to the base which is why we were in town;however, the drive to downtown was less than 10 minutes where there were better hotels, restaurants, and river front activities. We would have stayed there had we known better.

Good

Very hospitable staff and room was clean and well equipped. AC was ready for me and great price.

Overall, it wasn't terrible... The elevator and hallways were super hot. The door to our room was broken? They had a bathroom towel wedged into the upper right corner, otherwise the door wouldn’t shut properly. Not the most safe or secure… There was mold in the shower. Staff was friendly. Breakfast was extremely basic.

I was there for 5 nights. No one cleaned my room the whole stay. I had to take out the trash and set it outside my door. I did not expect daily service but didn’t get any. Staff was excellent. Gym was great. Dryers did not work. Elevator was never wiped down. Overall, great location with Wal Mart and Wendy’s across the street.

it was very peaceful and clean, staff was very nice

The property was very clean and very nice. Staff were very polite. Very quiet area. Love it!

good hotel, they just need to refill their safety kits just in case of emergency! They were all empty

All is well