s***i

Transit

10.0

/10

Reviewed 15 hour(s) ago

The friendliness of the hotel staff, the comfort of the hotel rooms, and the variety of breakfast foods.

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I***a

10.0

/10

Reviewed 5 day(s) ago

Overall, it's recommended. Walking distance to the beach. Easy to get everywhere too.

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D***y

Leisure

8.5

/10

Reviewed 1 week(s) ago

Hot water died a few days ago. The rest is ok 👍

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Accommodation's Reply

19 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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II

IRWANTO I.

8.5

/10

Reviewed 1 week(s) ago

The bathroom water is not flowing smoothly, there is no hot water, the distance from the lobby to the room is too far, you have to walk twice...friendly service...

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Accommodation's Reply

19 Dec 2025

Hello Mr. Ilvanto! This is Makasus Smile Airlines Hotel. We are delighted to welcome you. Thank you for choosing Makasus Smile Airlines Hotel for your stay in Makasus. We greatly appreciate your review of our hotel and your valuable comments and suggestions. We hope to welcome you back again soon. The entire hotel management team looks forward to welcoming you back.

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LM

Lilik M. P.

10.0

/10

Reviewed 1 week(s) ago

Very satisfying for all, and very impressive for all the services.

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Accommodation's Reply

19 Dec 2025

Dear Mr./Ms. Lilik, Sincerely, Aerotel Smile Makassar Hotel. We thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to write a review of our hotel, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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JS

Jenni S.

8.5

/10

Reviewed 2 week(s) ago

When I stayed there, the hot water was being repaired and it was raining outside. I was forced to take a cold shower. The breakfast menu was also quite good. So far, the service is good.

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Accommodation's Reply

19 Dec 2025

Hi Jenny! This is Aerotel Smile Makassar. We look forward to welcoming you. Thank you for choosing Aerotel Smile Makassar during your stay in Makassar. Thank you for taking the time to write a review of our hotel. Your rating and feedback are very important to us, and we greatly appreciate it. We hope to welcome you back to Aerotel Smile Makassar again. Sincerely, The Hotel Management Team

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I***N

Staycation

9.0

/10

Reviewed 2 week(s) ago

Overall, it was good. The hotel's location is strategically located in the city center. The rooms are quite large and clean. The bathroom is spotless. However, the breakfast was a bit lacking in taste. However, the service was very friendly. Recommended for those looking for a staycation in Makassar.

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1 people find it helpful

Accommodation's Reply

19 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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Verified Traveler

8.4

/10

Reviewed 2 week(s) ago

The AC is not cold enough, the floor is slippery like it's oily, the pillows are too high

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Accommodation's Reply

19 Dec 2025

Dear valued guest, This is Aerotel Smile Makassar. Thank you for choosing Aerotel Smile Makassar for your stay in Makassar. Thank you for taking the time to write a review. We hope to welcome you back again soon! Thank you! The Hotel Management

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M***M

Staycation

9.7

/10

Reviewed 2 week(s) ago

Great We might increase the variety of breakfast foods in the future.

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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I***l

Leisure

8.5

/10

Reviewed 3 week(s) ago

The staff are friendly, polite, and quick to respond.

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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IC

Imanuel C. R.

8.5

/10

Reviewed 3 week(s) ago

Cool and comfortable, friendly staff

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Accommodation's Reply

12 Dec 2025

Dear Mr. Immanuel, Sincerely, Aerotel Smile Makassar Hotel. We thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to write a review of our hotel, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management

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S***t

Leisure

10.0

/10

Reviewed 3 week(s) ago

The room is clean, the service is friendly

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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a***i

Leisure

8.4

/10

Reviewed 3 week(s) ago

Most of the staff were friendly, especially the first FO who arrived and was greeted right up until the check-in process. However, the duvet wasn't replaced. The spacious room was perfect for a family, and housekeeping responded quickly, but the AC wasn't cold enough.

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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A***d

Leisure

8.8

/10

Reviewed 3 week(s) ago

A budget hotel with a varied and delicious breakfast and fairly spacious rooms in its class.

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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AH

Abdul H.

Transit

8.7

/10

Reviewed 4 week(s) ago

When I checked in, only interns were accepted without being accompanied by senior staff and it took a very long time.

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2 people find it helpful

Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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Nur A. N.

8.8

/10

Reviewed 4 week(s) ago

Close to all tourist destinations in Makassar City

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Accommodation's Reply

27 Nov 2025

Dear Mr. Noor A.N., Warmest regards from Aerotel Smile Makassar. We would like to thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are honored that you took the time to write a review of our hotel and we really appreciate your rating and comments. We look forward to welcoming you back to Aerotel Smile Makassar in the future. Best regards, Management

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I***a

9.7

/10

Reviewed 4 week(s) ago

Our stay here was very pleasant and comfortable, and any complaints were promptly addressed by the hotel staff. The service, rooms, and cuisine make us want to return when we return to Makassar.

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Accommodation's Reply

12 Dec 2025

Dear customer, warm greetings from Aerotel Smile Makassar. We sincerely thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to leave a review of our hotel, and we are even more grateful that you were satisfied. We look forward to welcoming you back to Aerotel Smile Makassar. Thank you. The management.

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I***a

Business

9.4

/10

Reviewed 4 week(s) ago

Staying at Aerotel while in Makassar was very pleasant, the service was very responsive, the food was always varied every day, and several room types had a direct view of Losari Beach.

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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Verified Traveler

Staycation

9.7

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly and the food is very delicious.

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Accommodation's Reply

28 Nov 2025

Dear Aerotel Smile Makassar, Warmest regards, We would like to thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to write a review of our property and we greatly appreciate your rating and comments. We look forward to welcoming you back to Aerotel Smile Makassar in the future. Best regards, Management

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NA

Nur A.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, access to everywhere is very close, the AC is cold, there are many restaurants around the hotel.

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1 people find it helpful

Accommodation's Reply

27 Nov 2025

Dear Mr. Noor, Best wishes from Aerotel Smile Makassar. We would like to thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to write a review of our property and we greatly appreciate your rating and comments. We look forward to welcoming you back to Aerotel Smile Makassar in the future. Best regards, Management

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Aerotel Smile Losari

Overall Ratings & Reviews Aerotel Smile Losari

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8.5

8.3

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8.5

Traveler Reviews Aerotel Smile Losari

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