Out of the way. Restaurant poor hours.

The hotel boasts pools and spa, but both closed early in the evening and were occupied by a private group in the morning. The shower floods the bathroom floor (poor design, nothing was broken). Overall, everything was fine and comfortable, it just wasn’t as luxurious as I’d expected.

Hotel ubicado en una zona muy tranquila y sin ruidos. Se pueden dar buenos paseos rodeados de naturaleza y aire limpio. El desayuno buffet es súper completo y variado y el personal muy agradable en todo momento. En el spa, a pesar de haber bastante gente, se estaba cómodo también. Seguro que repetimos

this was a repeat visit after a 10 year gap. Little seems to have changed in that time. Although mainly a golf hotel, its a bit disappointing that the hotel doesn't try to cater for non golfers. For example there is plenty of room for tennis courts and a children's play area. Restaurant/bar staff always seemed too busy to provide the level of service you would expect for a 4* hotel

It will mean to people who would like to stay one night, who are on their way from one place to another. I rarely give comments, but this time I have to let others not to have experience like me. I was driving from Barcelona to Porto, and I wanted to rest after 700 km somewhere and swim in the thermal waters because it looked nice on the picture. First, the hotel is not easy to find. The hotel is more reminiscent of a sanatorium than a hotel, although the staff was very friendly. In the end, I didn't even go to the pool. All in all, it's my personal experience, if it meant something to someone, I'm glad.

Nice & quiet resort. But it misses atmosphere. The room is big, but the windows are small and there is no balcony. No decoration on the walls and the lobbies, no sunshades by the pool. The restaurant looks like a cheap cafeteria with white light, no separations, no intimacy. Good food and good breakfast though.

I made a reservation minutes before boarding my flight, when we arrived I was instantly harassed by the front desk about having to pay for my girlfriends stay in the room since the reservation was for 1 person. After some back and forth we complied with additional fees. Then I inquired about using the luxurious pool that’s the cover photo of the hotel on Expedia.. come to find out it’s a 15Euro x 2 Hour fee per person to use the pool as a hotel guest.. talk about false advertisement! Then the room, two stiff twin beds put side by side, no shampoo, conditioner or lotion just some unlabeled mystery gel that looked more appropriate next to a sink. Then the shower.. I wish I was making this up, but for the first day we had brown water coming out of the shower (I have photos). Let me remind you this is an aquatic spa.. I did encounter several employees at the bar that were extremely polite so I do not want this review to reflect on they’re performance, they were fantastic! As someone who was been to this spa several times including when it first opened I can honestly say the experience here was disappointing and unsatisfactory for a 4 star hotel.. the standards are not what they were or should be. I hope this review is constructive towards renewing the quality of such an important hotel to the region.

Outstanding hotel, but extremely difficult to find, GPS does not function and address given in listing is inaccurate and misleading.

Very nice stay at this excellent hotel which has large rooms with good views,, smallish swimming pool outside and free parking. Staff very nice. SPA available. Free refreshing drinks.

We wanted to stay closed to Lugo , and the Internet said this place was very close and it was 45 min from Lugo in the middle of nowhere. The shower will turn all of a sudden very hot and very cold and it was hard to take a shower,the water from the faucets came out a salmon color, looks dirty, also the toilet never flush, the place was clean, and we enjoy the pools. It was an experience.

the hotel staff were very welcoming, they spoke a little English but it helps if you speak Spanish. The hotel is very clean and lacked nothing. The outstanding feature is the spa. You are supplied with a pass to use the spa facilities and you can remain in there for as long as you like. The spa steam room and saunas are well maintained and the staff are extremely helpful. I particularly enjoy the relaxation room after the spa, it has comfortable seating beds and chairs, gentle music and candles if required. I beautiful end to an exhilarating experience.

Siempre me siento en casa nesse bal neario. Principalmente, por las personas maravillosas que trabajan aí.

Fue miu relajante, utilizamos todo y estuvo fenomenal.

La habitación estaba bien, personal amable

Personal y Servicios

Sólo una sugerencia. Cuando son personas de edad avanzada me gustaría que el baño fuera con ducha y no con bañera

Muy bonito y cómodo el hotel y la atención muy buena

Todo muy bien,repetiré

Perfecto para desconectar unos días y con muchas opciones alrededor para visitar y comer

Bien en general, quizá en algún momento un solo camarero en la cafetería es muy poco.