Overall Ratings & Reviews Across Hôtels & Spa Fès

Hotel is ok location...close enough to the train station and new town. A bit of a walk to the medina. The staff were friendly. My room was on the 1st floor just above the bar and bar terrace so the noise was very loud until midnight or someones 1am. So dont expect any sleep before things close up. However i did find a fantastic little cafe close by - Breizh Cafe which is so friendly and does the best well food....all brilliantly priced!

Nice, clean hotel, close to the modern main avenue. Gym floor under renovation. Only real complaint was lack of safe in the rooms.

Good hotel in the new city but easy access to the old city/medina. Nice view from the rooftop terrace/bar. Breakfast was very basic and not very tasty.

Some staff are helpful, many others are disappointing. My Expedia reservation included car parking, but the hotel refused to honor it. Some reception desk employees were too passive aggressive and made sure they assist with very minimum. Their security and front door employees were very nice and helpful.

The hotel is nice, and the rooms and bathrooms are quite large. The location is convenient to the train station, a grocery store, and the old city. The breakfast is Moroccan-style, which is nice. The "gym" is really four pieces of exercise equipment, which did not all work. Also, there are no laundry machines; instead, there is an expensive laundry service - so it's advertised rather inaccurately. There is an in-room refrigerator and air conditioning unit, which is crucial in the summer.