The room was clean, the staff was very nice, the security was very tight, and the breakfast and restaurant was spectacular

I loved the kitchen in the room. We made great use of it. There was even a washer hook up of you wanted to bring in a washing machine and it also had a line up hang up your wet clothes. I loved everything about this hotel.

I have stayed in this hotel's apartments before and have always found them to be very nice and adequate for my family, with all the amenities and comforts. However, during this stay we experienced problems with the hot water for washing and showering. It was sporadically available and when available was hard to control the temperature, extremely inconvenient. We did alert the staff to the problem, and they attempted repairs but to no avail. We managed to work through the discomfort, otherwise the stay was nice.

The hotel was clean and spectacular, the staff was so helpful and catering such as Frank and Juan Luis at the front desk, restaurant staff Jhon made sure breakfast was a great experience. The room was clean ans the bed very comfortable but the view over looking the city was amazing!

Staff is very helpful

The waiters were all very special.

The hotel was good but I reserved an apartment and they gave two separate rooms At the front desk they told me the roof was falling then I called a supervisor and she told me she apologize but is people still there and next day I have to call them couple times so they can move us to the apartment that we can really enjoy because the check out was next day and I even try to add days and they said I can’t But at the beginning they said they would recompense us for the inconvenience, something that doesn’t happen

The hotel is well located and the service is fantastic, the breakfast was delicious. The rooms, although clean, need a little bit of work

Great location. Quiet and beautiful neighborhood with a great view of the city. The beds were very comfortable. Working air conditioners. Good water pressure. The staff were very attentive and hospitable.

It was great overall, really like it and my daughters enjoyed it a lot .

I recently stayed at Hotel Estelar, and while it is a nice hotel, it is evident that it’s in need of some remodeling to bring it up to date. Our apartment was a bit dusty, giving the impression that it hadn’t been used or properly prepared in some time. That said, the breakfast buffet was excellent and stood out compared to other hotels in the area. The variety and quality of the food were impressive and definitely a highlight of the stay. Overall, the experience was decent, but I expected more from a hotel of this caliber. With some updates and attention to detail in cleanliness, it could truly live up to its potential.

Once checked in gave us the wrong room ( no junior apt/balcony) they assigned us a different room which was beautiful. 2 days later manager comes and asked us to move next door because repairs upstairs and promised us dinner and the exact room. He told us to pack and the staff will move out luggage. Explained it was my bday next day so we had to be moved by 1 pm due to dinner reservations. Next day came and no one shows up. Called and complained and they even suggested to unpack so I can get ready. Finally moved my own stuff to find a smaller room, dirty with blood stains on the courtains furniture looking like a cheap motel room. Went to complaint with the general manager and all he did was replace the courtains and give us a new fridge and an extra room ( kinda like a Vegas room with the door in the middle ) which I won’t even use. Staff came to the room and had my girlfriend in tears because she refused to sleep in that nasty room but they didn’t care. Next day she went down to complaint and gave us another room so they put us in the initial room without balcony. They promised a refund but just like the dinner never happened. On top of that a Garmin watch worth 400 dollars disappeared from the room. After inquiring they never gave us a response kind of forget you. They called this a 5 stars and I think it merely makes 2 and half. I filed a complaint with corporate because this was unacceptable to the maximum meaning of the word. They don’t care period.

Great hotel with great amenities

This hotel needs to consider pet friendly stays, it’s very expensive, I have been in different hotel in Barranquilla way better than Estelar hotel and for my dog stayed it’s way cheaper. Estelar wants to charge ciento veinte mil pesos x Dog. They should be report for that.

Fantastic experience

Excelente!!!

Is all ways great to stay here is my third time staying at this hotel.

Front desk were friendly and helpful. Breakfast buffet was great! Plenty diff options to choose from

Love this place . Everything was amazing . The staff went above and beyond to make us feel good.

Lied and stole