Ciel-Luxe Hotels

Explore Ciel-Luxe Hotels
8.8
Very Good
From 443 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.2

Traveler Reviews Ciel-Luxe Hotels

Number of reviews per page
20
40
Top reviews
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is one of the best hotels we’ve ever stayed at. It’s small, beautiful, clean, and incredibly calm and quiet. The hotel has a stunning garden filled with flowers, and the rooftop offers amazing views of the volcano. At night, the vibe is relaxed and enjoyable, with live music that makes it feel extra special. The staff was so welcoming, attentive, and helpful—they truly went above and beyond. Breakfast was fresh and delicious every morning. We especially appreciated how accommodating they were, helping us schedule taxis and holding our luggage on the last day after checkout while we waited for our flight. If you’re looking for a quiet and relaxing stay, this is the perfect place, while still being just a 2-minute walk from the central plaza.
Read More
Donna
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

At first we were disappointed by no air condition, the next day we realized because the nights were cooler, that was the reason i assume there was no air condition. The staff was very friendly, helpful, they immediately tried to help if there was an issue. The hotel was very central to every where. I will definitely recommend to everyone.
Read More
Amber
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was absolutely beautiful. Staff was very helpful and friendly. Has a beautiful courtyard for relaxing. Close to everything. Just a fyi rooms do not have air conditioning and they come with a very small fan. My room was. Very warm. They brought another fan but it wouldnt work. Other than that I would definitely stay again.
Patricia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a very nice hotel. We didn’t have the best weather to enjoy the patio and garden but otherwise the location was perfect and the room was very quiet. I slept well.
Carol
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was fabulous
Jeremy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Habitación limpia y con excelente cama. El personal fue muy atento, incluso nos dieron la opción de solicitar un lunch box para llevar para los casos en los que salíamos muy temprano a los tours. El wifi podría mejorar, es un poco inestable. Se debe de considerar que la habitación no tiene AC, aunque sí un ventilador.
Antonio
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was delicious
Daisuke
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is clean and was kept clean continuously. Staff also could arrange the tour and return shuttle bus to airport immediately for next day. I’d appreciated it.breakfast is also included. The room is not quiet as that is nex to the road but for me it’s duarable
Oscar
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place to stay and delicious breakfast! Will definitely come back.
Maria
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This has been at least my fourth or fifth stay and I am satisfied every time. Location is very central, staff is always super friendly, kind and attentive.
Chavon
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I like the breakfast that was included in my stay. The staff was friendly. The room was clean and it was walkable and friendly to tourist.
Eduardo
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No I have to pay a taxi 75$ To aeroport in Guatemala City
Crystal
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms clean, close to everything, staff is amazing friendly and helpful, great location.. I would recommend this hotel 10/10 . Food is amazing as well!
Serina
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice space! Clean and easy to access
Cindia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Gorgeous room, spacious, beautiful hotel, amazing staff, great service
ronald
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Loved location and staff (very kind and helpful). Room a bit small, no closet or enough room for both suitcases.
Nahom
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room with unique layout, pleanty of nearby shops. The friendliest staff and a great breakfast included in my price. The plants and flowers were amazing to see in the hallways and gardens.
Onica
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excelente atención de todo el personal.
Romilio
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This location was nicely furnished and looking very elegant fitting the theme of Antigua very accurately very elegant and lively
Qin
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location is superb! You can walk everywhere. The hotel courtyard is very nicely decorated. Perfect to sit around and drink coffee. What stood out for me was how helpful and pleasant the staff members were. They always smiled and greeted me by name. Always helped me whenever I had a question or needed some guidance. Definitely recommend.
Read More
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved