Overall Ratings & Reviews Quality Inn Ashby House Tamworth

I booked a queen terrace room, the pictures were great, and exactly what i was looking for; 1 queen bed, private bathroom, onsite parking and a private outdoor area accessed by a glass sliding door; the terrace. The reality was, I got a ground floor room, definitely no terrace or private outdoor area, definitely no glass sliding door to anything. There was a single seat leather chair in the room that was So tattered it belonged at the tip I was told by reception that although there was not "allocated" parking, there was enough parking for all rooms. I returned from dinner and ended up having to park my hire car on the road. Didnt help that at least one "guest" was taking up TWO car spaces. So much for onsite parking. And there was 2 beds in the room, not the 1 queen bed as per the posted pictures. The only picture that was true to what was actually a part of the room was the private bathroom. And the pictures did NOT show the actual truth. The shower was tiny, with such an outdated shower head, then what was the point of the little card on the vanity asking guests to save water. I normally love the complimentary shampoo and conditioners provided, but there was no point to them with how watered down they were. However, as per my star rating, the room was clean.

This is a lovely place to stay with clean rooms and bathrooms.

Although the property was so clean and in a great location, the staff were friendly and welcoming when we saw them they beds and bedding in the room was quite uncomfortable especially the pillows.

We arrived after hours and was easy to reach the manager and get access to our room! It was close to food and morning coffee!

We stayed here with our two children for one night. The room was clean, quiet and comfortable. Check-in was a breeze. We would certainly stay here again.

Unfortunately there was a dreadful smell the source of which could not be detected. First room so bad had to move for 2nd night; smell not so strong and quality of furnishings much better. Update is needed for contents in rooms (e.g. detached fridge seals, torn couches, fans & lights not working), to bring it back to its former glory. On the upside, Leo on Reception was as helpful as he could be.

Nice motel, would stay again

Clean and plain hotel. Nothing fancy. Very nice water pressure! It wasn’t clear that the restaurant was only open Mon-Thursday when I made the reservation. However its only a 10 minute walk to Peel street and good restaurants.

Simply, Quality Inn won’t be my option next time I visit Tamworth.

The location and rooms were great. Unfortunately, we had chosen this property because it had a pool (Tamworth in December is HOT!) but the pool was out of use and we were not advised of this until we arrived and saw the sign. No attempt was made to compensate for this, which was disappointing.

Excellent staff, good price, convenient.

Very noisy road, so when window open, just noisy.

Management went out of their way to be helpful and kind. Some of the room's facilities are a bit tired but still kept incredibly clean

Great place

Had two in room meals both were incorrect I thought this motel was at a higher standard from previous stays. The food from the restaurant was pretty average.

Nice and clean and friendly staffs

It smelled a bit funny but was clean and comfortable

Great place to visit

The rooms as always were clean & comfortable, only 4 stars because of traffic noise & 2% surcharge

We booked the cottage for extra space and it was worth it (for the space). Restaurant and bar closed which was disappointing - no mention of this at time of booking. On a main road - very noisy at night. Cottage had a terrible sewerage smell. Don’t expect wifi to work in the cottage, it doesn’t and when you contact reception they sound “surprised, this hasn’t happened before”. Would be great to have laundry facilities. Has potential to be better.