Very clean. Good value and a great location with beautiful gardens. Only recommendation is to make block out curtains cover entire window area and turn off outdoor lights at night.

Wonderful place to stay! Great checkin! Lovely staff and a beautiful property with such an old school feel. In a lovely location to walk to sightseeing and not far from good and shops by car. This is a top spot yo spend a few nights with the family to see everything the blue mountains has to offer. Comfy rooms, excellent parking and great service!

Great place and great location. Spacious 2 bedroom apartments.

Such a great place to stay and such good value for money. Very easy check in process. Thanks!

Great room and big, lovely staff, easy parking and everything worked

Clean room

This property is peaceful, quite and beautiful. Great experience!

Very good I recommend

Great large room, friendly staff excellent location

Baby Cockroaches and very dirty. Dead bugs and dirty smells with dust upstairs.

spotless room and friendly staff

clean room nice staff good view

Facility was a bit dated, rooms were good sized. Staff was friendly

A wonderful location and great rooms. Would definitely recommend.

Need extra amenities in the rooms. Else excellent rooms and staffs

Great location and lovely perfect accommodation

Good only thing wasp was in upstairs bathroom and when spa on it spat out brown .

Falls Mountain retreat exceeded our expectations. We booked a loft studio for two people and the room itself being huge and the air conditioning worked very well, also there was a gas open flame fire, a Kingsize bed, fridge with an ice box, microwave a toaster and a kettle and coffee maker. There was a lovely big bathroom with a spar bath and shower. Front and rear balconies with patio doors and seating. Definitely 10 out of 10.

Lovely spot and a beautiful welcome. The rooms were fantastic, beds were so comfortable but the shower over the spa is an accident waiting to happen, access almost impossible for an older person or one that has a disability of some sort whether major or minor. Cooking appliances were limited with only one lid for two different size pots and the oven required a good clean. Otherwise our stay was delightful and will recommend.

Everything was great, quiet, spacious, easy check in, great spot. Will definitely stay here again and recommend it to others