There were no staff at the desk on arrival or departure. We never saw any staff. On arrival our arrival form containing personal info was left on the reception counter with our villa key. This info was visible to anyone passing the check in counter & we could sight the other bookings & details also.There was no key safe etc like we've experienced at other properties. The kitchen exhaust fan cover & the air conditioning vents were in desparate need of a clean. The tap in the hand basin had to be turned off to extreme because the washer needed replacing. The toilet cistern contually leaked into the bowl which was audible from the bedroom. The room wifi is very weak & dropping out.

The pool was inoperative, Everything in the Lodge was old fashion but fonctionnal. The environment was very calm and we has a chance to see kangoroos just in front of the lodge. Khalid was very helptull for us to get organised.

Property was in need of renovations but had nice table, dishes, and microwave which was nice to have in our Queen bed room and everything else we needed for our stay

No staff at

Just need water tap in the room

Room was clean but very tired. Could have done with a can of Raid for the spiders and flies in our room. Reception was unattended for the whole of our two night stay and I didn't see any members of staff the whole time. Swimming pool was nice and refreshing. Laundry was expensive at $10 for use of a domestic-sized washing machine and antique tumble drier.

Room was basic, near the road and small town of Hall Gaps.. pool practically inexistent due to poor maintenance and overall state of it.. No one at reception. Note saying to call and someone will come, but as the region has poor service and phone connection, it was quite hard. After few attempts, we finally managed to reach someone who took over an hour to show up for check-in. Rooms have minimum acoustic proof so can clearly hear the room next door. For a quick and simple stay, the place is ok for overnights but the facilities (such as pool, bbq, etc) are pretty poor.

Good

Clean good service very friendly service great place to stay central to zoo and town

All ex!

Couldn't check in at 2pm they still didn't have the room ready until 230pm

Es un buen sitio para relajarse

Clean room. Could do with updating but serves it purpose. Comfortable bed. Pool area would be great in summer.

Good

Staff was amazing. We felt really welcomed and always with a smile

The rooms were clean and the service was excellent. They allowed us early check in.

The rom was clean, check in was seamless and all amenities were provided. A great accommodation if you have a young family. We will definitely return.

Only one comment . The shower head felt like a high pressure Karcher on your body All in all good stay though .

It’s good enough to stay however need upgrades.

Clean Room, Staff were courteous. Good location - but need a car to drive into the small town area.