A25 Hotel - 197 Thanh Nhan

Explore A25 Hotel - 197 Thanh Nhan
7.6
Pleasant
From 14 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.5

Meal

8.6

Location

7.5

Service and Facilites

7.5

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Traveler Reviews A25 Hotel - 197 Thanh Nhan

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Customer reviews
TRAN D. A.
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6.0
/10
Reviewed 111 week(s) ago
The staff's attitude is very good, but the furniture in the room is old and damaged
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BUI T. H.
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6.0
/10
Reviewed 287 week(s) ago
After an hour of waiting in the middle of the reception waiting in the heat of the summer, no fans, no air conditioners, they could go to the room. Too bad .. and there was no words to describe it anymore .. the small room was small. quadrilateral, probably about 6m2. After the air conditioner turned on for a while, it had a very unpleasant smell .. because I didn't want to be happy so I tried to stay but I never dared to book this room again.
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Accommodation's Reply
16 Jun 2020
Dear Ms Huong and Ms Hoa Firstly, A25 Thanh Nhan Hotel is very sorry for the incidents at the hotel. Room type Ms. Huong's standard room has an area of 14m2 excluding the bathroom. With the problem of air conditioning in the room, immediately after receiving her response, the hotel checked and corrected immediately. About the incident that made her wait, the A25 hotel dealt with the parts with professional errors. Subjective incidents, the hotel side checked and corrected, and renovated the reception hall area to make sure no one else encountered the same problem as her. Once again, A25 Thanh Nhan was very sorry for the incidents, and the hotel requested permission to give her a free Luxury room upgrade promotion when she continued to book on Traveloka at A25 Thanh Nhan. Sincerely thank you!
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Vinh Vinh
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4.8
/10
Reviewed 340 week(s) ago
Hotel dirty. Specifically, the toilet bed is full of garbage in the door lock toilet, which is not sure to have mosquitoes ... in general, it is no different from cheap motels in the ceiling. Very disappointing. Check in at more than 20 hours later, there is a request to change rooms or accept compensation to upgrade other rooms when going home to eat, it is nearly 23h still no other room. It is impossible to stay and accept loss of money and immediately transfer to another A25 hotel with the same room price but superior quality. Never in such a bad hotel with the price of A25 Thanh Nhan will never come back with compliments for my family and friends.
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Pham H.
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Backpacking
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8.5
/10
Reviewed 445 week(s) ago
Staff dedicated, professional, room facilities are quite good, reasonable price.
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