Overall Ratings & Reviews Crystal Inn Eatontown

Very friendly. Clean. Quiet. Big comfy bed.

Very clean. Big comfy bed. Quiet. Friendly staff

This property was not how it appeared online. It says rooms are renovated and shows photos. Rooms are not fully renovated including closet area

The bathroom had blood stains. The pool was only open till 8 PM which was a downer for Summer kids but the pool was disgusting so it was a plus to not let the kids in there so long the rooms are outdated. Things are broken falling apart the staff were rude

Clean, bare bones hotel. The breakfast should not be advertised as they only put out a couple choices of cereal and bagels that looked like someone sat on them.

I’m sorry to say that this place is not good at all. It feels like a shelter, with many strange people arriving carrying their clothes in garbage bags — it looks like they might be homeless. The place seems to accept homeless people or something similar. There is no soap, no shampoo, the towels are extremely worn out, and the bed sheets look like they haven’t even been changed. The place is terrible, a really bad experience. I had been here in the past when it was a different location, but now it’s a completely strange and unpleasant environment.

Very

The check-in was great. The receptionist was personable, friendly, and thorough. It was actually one of the best check-ins I've ever had. My issue was the cleanliness and usability of the room. There was hair in the shower, the toilet struggled with flushing, and there were zero basic amenities, such as an iron and hair dryer, which were both needed. I was pretty shocked. This is definitely more a motel than anything. It felt seedy, dirty, and unsafe. There are cameras but the overall feeling is not great. We didn't have any issues or anything to report, but we only stayed one night which was enough. I slept fine but others in my group did not. The breakfast is pretty dismal: cold bagels, cereal, and coffee service. For what was charged, location withstanding, it was not worth the price.

Very clean great stay

Hotel was a transformed motel with basic rooms and few amenities. The included “breakfast” consisted of a few bagels and oranges. The staff was friendly and courteous but the property was unkempt.

Cleanliness convenient location staff is very nice and approachable

Place was nice and clean and that’s the most important for me! Some suggestions would be better pillows (bring your own, bed was comfy though), a new shower head, and maybe some hooks or a towel bar to hang stuff up in the bathroom. Pool looked nice and clean. Will stay again for sure

Staff is very friendly and helpful

It was what I expected. A very good price, easy check-in, clean room.

Staff was very friendly

We needed somewhere to stay for a wedding close by. The room we were given was disgusting. We wound up going home and not even sleeping in the room. When we removed the sheets there was hair and dirt on the mattress cover. The night stand next to the bed was falling apart. The floors were dirty and the upkeep was just non existent. The room smelt like cigarettes although it was a non smoking room. We could tell the fire alarm was messed with prior to our stay. It was hanging from the ceiling. We wont be staying here again.

It’s good

Nice older building. Not much for breakfast. Staffs are very friendly and helpful

I had high hopes for this place but unfortunatley I was wrong. First off the place does not look like the pictures; online it looks like they have a cute little breakfast but the breakfast was just a few peices of toast and not at all what was pictured online. Further the room smelled like cigarettes and the vibe in the hotel feels very sketch. I will say the area is in walking distance to stores and a close drive to the beach so that was the one thing that worked for us.

Amazing MDW spent here at the Crystal Inn, it was such a nice time with the hubby!