9.0
Exceptional
From 786 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Traveler Reviews Downtown Inn

Number of reviews per page
20
40
Top reviews
Aaron
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very pleasantly surprised with how nice this place was. I knew the location was great for my plans in Eugene, but for a relatively inexpensive place, I wasnt expecting the room to be as nice/nicer than some of the 4-star hotels Ive stayed at. Very friendly staff, super convenient, and a great room. Highly recommend.
Debbie
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

To check in, you have to ring doorbell to gain access to a bare bones lobby. It felt somewhat unsafe. Rooms were all outside entry on ground level, which also felt sketchy. Set on noisy road with lots of litter nearby. Room smelled weird. Would
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very comfortable and clean. Great location. Can walk downtown where there a lots of restaurants and shops
Mari
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Check in service was excellent.
William c
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Stayed here before. Site is clean, well managed and a good convenient place to stay in Eugene. Check in was a breeze.
Linda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenient location. Good value. Clean and comfortable.
Josef
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very quiet, clean, and Wonderful staff. The owner did a lot of work with the upgrade sound proofing, very appreciated. Downtown is a short walk away. A very relaxing stay. Unfortunately no washer and dryer to use.
Josef
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very polite and helpful staff. Very clean rooms. The sound proofing of the rooms are very good.
Korina
icon-Business with Children
Business with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

PROS: Customer service is fast and fantastic! And they are very friendly and informative. Property is conveniently across from a convenient store, Starbucks, located near good eats, and U of O (approx 47min walk, and 7min drive). Beds/pillows are comfortable, and bathroom was very clean. It was nice to have a fridge and microwave, since not all places have both now a days. CONS: The room had a foul odor, maybe carpets need a good shampoo but at times it was pretty strong. And lots of spiders in the room. I saw at least 7 spiders during our stay. All in all, outside property is well taken care of, we needed the location convenience and I feel we definitely got that! And really enjoyed being near great food selection. If the two cons I mentioned were taken care of I’d stay again.
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Darnetha Lincoln
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Simple, clean motel with comfy beds and pillow that's very close to UO. It's not fancy but, if you want someplace to rest well and take a good shower (strong water pressure!) at a good rate, this is it. And the staff was really friendly!
Jarrod
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I have learned that you really don't get much more out of the higher end hotels, except for maybe a pool and a free but gross breakfast, for a couple hundred dollars more. This hotel is by no means pretentious or flashy. It's charming and incredibly conveniently located, with several fun live comedy/music venues and food options well within walking distance for even the laziest of us. The room was clean, and the staff was very friendly. Check in/out was super quick and easy. If you like to prioritize price and location, as I typically do, I would highly recommend this place.
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Amber
icon-Leisure
Leisure
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Sheet was stained. Someone else's hair still in bathtub. Around midnight there was a loud beeping sound like an alarm going off right behind my headboard that I assume was coming from the next room and it didn't turn off for hours. Some guy was yelling at someone right outside my door and slamming things around soon after midnight, calling the other person the n-word and r-word. Luckily he slammed some doors and sped off in his truck after a while of yelling. Overall a terrible night's sleep.
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Donald
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Every quarter I go into Eugene for work, and I always try to stay someplace different. That place is very well situated on seventh, quick freeway access, close to a couple of restaurants, and one of my favorite ice cream shops. It’s not a bad spot at all…. Pretty top notch, considering it’s Eugene; reasonably priced, and the lady upfront who owns the place is super sweet and very accommodating. I’ll be staying here again in August when I come back.
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Ronald
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The hotel was clean and comfortable. The staff was first rate. Would definitely stay at Downtown Inn!
Elizabeth
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This hotel is clean and comfortable, and is a nice walk from downtown. We were welcomed by the kindest gentleman, who made wonderful recommendations for dinner and fun shopping. Many thanks for a pleasant stay!
Brenda
icon-Leisure
Leisure
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Rated 9/10 but more like 1/10. Area is sketchy and the room was super small, old and dirty. It’s advertised as an inn but is a converted motel. The description misrepresents the actual property. We took one look at the room and walked out and went to a Comfort Suites. I should have known it would be bad when you have to pay up front and no refunds. I’m sure we aren’t the first to leave.
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Gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent place to stay within walkable distance to the Lane Event Center. Nicely located close to downtown restaurants.
Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good location & friendly staff. Rooms are comfortable but still a bit dated following recent remodel. Still a good value tho.
Gary
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This establishment is much better than many of the chain motels. The staff is very friendly and helpful. The room is clean and comfortable. The location is close to shopping and restaurants.
Casey
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice, very clean, friendly staff, will definitely stay here again if I’m in Eugene
Number of reviews per page
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