Traveler Reviews The Mountford Hotel - Free Parking
Number of reviews per page
20
20
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40
Top reviews
Gregory
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I was really pleasantly surprised. The room was ready early and the staff were very friendly. Breakfast was exceptional.
Nora
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Clean tidy very helpful
Chloe
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was spotless, the bed was comfortable to sleep in, the staff were helpful and had great customer service, i believe breakfast is included however we didn’t want to try any as we don’t like eating in the morning🙈The hotel itself was very clean and was very easy to find, only thing that is a pain is the £50 deposit takes quite a few days to go back into your account, overall it was a very pleasant stay and i would recommend!!
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Jason Jeffery
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was in good condition. One of the bed side lights was hanging off. Bathroom clean and great pressure from the shower, with a large walk in shower facility.
Breakfast is excellent!!!!
There was only one member of staff on for our check in, no staff at the bar. She was great but was doing too much.
Jane
Business
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Receptionist who checked us in was the worst experience of customer service we've EVER encountered, absolutely unfit for the role. Rude, argumentative and agressive. Dreadul.
Matthew
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was terrible. Felt and looked dirty. wallpapernwas hanging off walls. oner curtain holder was moldy andnthe other missing so light in the morning shing through. Red stains all up the bathrooms mirror ( god knows!). Bedside drawer was facing bed so unable to open. All very out of date and desperate for upgrade. only stayed beciase we woyld he out fir kost of the night and just needed a bed. They have took £50.00 Deposit which we are still waiting for nearly a week later. Avoid at all costs.
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EDWARD
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The Mountford was more than satisfactory on all fronts.
The bar was more than pleasant and a very good breakfast.
Elizabeth
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was clean, comfortable bed, spacious bathroom and good shower
Louise
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good value for money hotel.
Basic facilities but clean and better than we expected for a bargain price .breakfast could be better ( butter better standard cold meats )but perfectly adequate.would stay again
Grzegorz
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great room.... Excellent location
Colin
with Partner
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The hotel was so rundown we did not stay. Had to pay a 50 pounds deposit which we were ttold would take 30days to refund. My wife was so upset we had to find an alternative hotel. I spent a further 300 pounds. The hotel is nothing like the description. Will not be using this site again.
Imogen
with Partner
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Pros: polite staff, breakfast included, 10-min drive to central Liverpool, warm rooms, parking included and generally a good option for a one-night budget stay.
Cons: wouldn’t want to stay longer than just for the night, deposit on arrival is a pain, no hot breakfast food, and the shower plug hole was backing up with water.
Amanda
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Rooms as always very clean and comfortable. Shower and bathroon very good.
Great to have breakfast included. Basic but enough. Just wish theyd provide butter rather than margarine/spread
Sara Maria
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The pillows were very soft and there weren't enough of them. The shower didn't work, and when it did, the pressure was very weak; the water would stop flowing and then come back on a little after five minutes. The bathtub was very slippery; my partner slipped on it. There were two pointless shower screens, and you had to hold one of them to keep it from moving. It wasn't very clean either. The heating was set too high and you couldn't adjust it. They have free parking, but it's very small, and you have to park your car on the road. I would not come back there.
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Stuart
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean, friendly and exactly what we needed for an overnight stay.
John
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Comfortable, clean, friendly and helpful staff.
Noel
Business
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent Hotel
Michael
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Had a lovely stay at the Mountford. Great transport links to Liverpool city centre. Really warm and friendly reception on arrival. Cleanliness and comfort were fantastic. Room decor a bit dated but fantastic common rooms and would absolutely rebook in the future. Great value for money compared to other hotels too.
Anna
with Partner
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Clean basic comfortable room but very dated. Breakfast was ok. We paid £140 for a saturday night which seems a bit much for what we got. Sunday night was £41 which is more reasonable. Reception check in was friendly and welcoming.
Lynnette
with Partner
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Great staff very polite and helpful. Easy check in. Room was spotless and spacious but dated. Bed was comfortable and we both slept well. Nice bathroom and hot shower.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia