Overall Ratings & Reviews Lacol Khao Yai – A Chatrium Collection

Dear J***a, Thank you for your kind words! We are so happy to hear that you had an enjoyable stay and that our hotel is well-suited for both children and adults. We look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Silvano Trombetta General Manager

Dear Shaune, Thank you for your lovely review! We're so glad to hear that you enjoyed your stay and found our location convenient to explore the tourist spots in Khao Yai. We truly appreciate your kind words and hope to welcome you back for another wonderful experience soon. Warm regards, Silvano Trombetta General Manager

Dear Khun N***t, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. Thank you very much for your kind comment in regards of the smart TV, we will certainly take a look into that. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance

Dear Khun Ferren, Thank you very much for your compliment to our staff through this platform. Your heartfelt words and special mention of our Bell boy will be shared with the management and his team. Your compliments inspire us to continually provide and improve the level of service that guest have come to expect. Once again, thank you for making us one of your preferred accommodation choices in Khao Yai. We look forward to welcoming you back again soon. Yours sincerely Thawintorn Kanungkid General Manager

Dear Ms. Phanida, The hotel would like to thank you. For feedback via traveloka., the hotel will quickly make corrections and improvements and will work hard and continue to develop. For better service quality. We sincerely hope that We will have the opportunity to welcome you back again. Best regards Hotel management team Lacol Khaoyai – A Chatrium Collection

Dear Khun Piyapoom, Thank you for taking the time to share your feedback regarding your recent stay with us at Lacol Khaoyai- A Chatrium Collection. We sincerely apologize for the inconveniences you experienced during your visit. We take your comments seriously and are committed to improving our services. We are genuinely sorry that the cleanliness of your room did not meet your expectations, particularly the issues you mentioned with the bathroom and bath tub. This does not align with our usual high standards, and we will immediately address these concerns with our housekeeping team to ensure that such incidents do not recur in the future. Additionally, we appreciate your feedback about our front desk staff. We value excellent customer service, and we will use your comments as a training opportunity to ensure that our team always greets our guests with professionalism and a service-oriented mindset. On a positive note, we are delighted to hear that you enjoyed your dining experience at our restaurant. We will continue to maintain the high standards that you found enjoyable. Once again, we apologize for any inconvenience you encountered during your stay. We genuinely value your feedback, and we hope that you will give us another opportunity to provide you with an exceptional experience in the future. Yours sincerely, Thawintorn Kanungkid General Manager

Dear Mr. Vinutcha, Lacol Khaoyai Hotel – A Chatrium Collection would like to thank you for the good review through the Traveloka channel. The management team and all employees are glad to be a part of making an impression on you. We hope that you will have a memorable experience. And have the opportunity to welcome you again! Best regards Hotel management team Lacol Khaoyai – A Chatrium Collection