As usual the room was great, check in was disappointing. It was suggested that the payment was not settled, where I had already paid Hotels.com. Not sure who was to blame for that, van der Valk or Hotels.com

The room was given with fault in light and toilet at first and then I requested them to give another

Fine for an overnight stay next to the highway, but disappointing for a Van der Valk hotel. Some good points: easy location, ample free parking, and large rooms with balconies. However this hotel clearly isn’t run to the same high standards as others in the chain. The decor has bumps, scrapes and marks everywhere, and it’s not acceptable to let black mould grow in the shower.

Everything is fine, continue like that

Not comfortable bed and too noisy from motor way.

Room smelled very musty, this should be renovated.

Good

Disappointing stay. Dinner was average. Most staff were friendly apart from one member of staff who said his name was Mathias but that was a manager who was not even working that day which was the first lie and procedded to give another name. When asked to spilt the bill, he refused and said one table one billl. It was a business dinner. I habe travelled a lot for business and never had an issue to split a bill. Other members of staff were equally confused as to why he insisted on this method. Needless to say we will not meet for business at this hotel again. Renovations ongoing so lots of disruption. The only positive aapect is it is a dog friendly hotel and so nice to see so many dogs.

Nice receptionists. The housekeeping collects all dirty dishes and glasses from the customers on a table in the corner near the elevator and they leave it there for days... we have never seen that especially not in (normally very clean) Van der Valk hotels...

Overall, the hotel is old and in desperate need of refurbishment. No ventilation in the room of any kind and no ability to open a window (we were on the ground floor and the only opening window was the patio door, which obviously had to be locked shut at night for security reasons) - it was like sleeping in sealed box, probably breaking health and safety regulations. The supplied fan was falling apart and very noisy. The corridor to the room smelled dirty, damp and unhygienic. Most staff were nice but one woman in the restaurant was agressive, barging guests out of her way to get to the food counters at breakfast. Limited vegetarian options on the restaurant menu. No non-dairy milk supplied at breakfast - I had to ask for it.

No AC

Bathroom was flooded by an upstairs leak through the bathroom lights. Hotel was full they said so was unable to move to a different room. I would give this hotel a skip.

Just perfect for the man on the road

All amazing. Food delicious

Friendly staff and comfortable hotel

I had a very pleasant stay at the hotel. Staff was very kind and helpful, room was exceptionally clean and cozy. Really good room service.

Wifi did not work in room or common areas. I informed the staff that I needed wifi to work that evening and could they issue me a refund so I could find a room elesewhere. Front desk said it was “out of their hands” . Heat no working in my room due to front desk shutting it off. I complained and they got it working. Disappointing for a $130- room in an otherwise nice hotel in a western Eurooean country

Arrived late, but within 15 mins of the restaurant closing. The chef said that at this time he could only serve 2 dishes off the menu. The chicken in the meal was pink and uncooked. For breakfast I tried to order a poached egg and was told that there was only one chef and they did not do these.

Typically excellent standard from van der Valk hotel.

We had a lovely relaxing stay at the Hotel. Everything was perfect x