Hotel Neo Cirebon by ASTON

Explore Hotel Neo Cirebon by ASTON

Overall Ratings & Reviews Hotel Neo Cirebon by ASTON

Traveloka (8,370)
Other sources (57)
8.6
Very Good
From 8,370 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.6

People often mention about Hotel Neo Cirebon by ASTON
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Staff Friendliness (169)
Bedroom (163)
Bathroom (144)
Distance to City Center (135)
Ambiance (135)
Taste (128)
Hotel Area (123)
Family Friendly (106)
Room Space (103)
Accessibility (102)
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Traveler Reviews Hotel Neo Cirebon by ASTON

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40
Customer reviews
Y***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 day(s) ago
Everything is okay, but the mattress is sagging so it's not comfortable to sleep on.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for taking the time to share your stay experience. We are pleased to hear that your overall experience met your expectations. We appreciate your feedback regarding the uncomfortable mattress in your room. We have noted this and it will be investigated and followed up by the relevant team. We look forward to welcoming you back to Neo Cirebon Hotel again. We hope that on your next visit, we will be able to provide you with an even better stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Affordable hotel in Cirebon for business, close to the city center and lots of food around the hotel.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Hotel Neo Cirebon and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall stay. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Anita N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
All good. Thanks so much. Pray for me so I can go back there again.
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Accommodation's Reply
23 Aug 2026
Dear Ms. Anita, Thank you for choosing Neo Cirebon Hotel and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall experience during your stay. We hope this encourages our entire team to continue striving to improve the quality of service for our guests. We look forward to welcoming you back on your next stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The room was comfortable, the air conditioning was cool. Ms. Nia was friendly, and the breakfast was delicious.
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Accommodation's Reply
23 Aug 2026
Dear Valued Guest, Warm greetings from Neo Cirebon Hotel. We thank you for choosing Neo Cirebon and for your positive review and for taking the time to share your stay experience. We are delighted that you enjoyed your comfort and friendly service throughout your stay. Thank you again, and we hope this serves as great inspiration for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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Antoni
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Clean rooms and super service 👌
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Accommodation's Reply
23 Aug 2026
Dear Mr. Antoni, Thank you for choosing Neo Cirebon Hotel and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall experience during your stay. We hope this encourages our entire team to continue striving to improve the quality of service for our guests. We look forward to welcoming you back on your next visit. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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A***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Please, all air conditioners need attention. The AC wasn't cooling, and they had to wait for it to be fixed, but it still wasn't cooling enough. I moved to another room, but the AC leaked, and the shower water wasn't clean enough. I moved to a third room. A suggestion: Netflix is needed.
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Accommodation's Reply
12 Aug 2026
Dear Mr. Andy, Sincerely, Neo Cirebon Hotel. Thank you for choosing Neo Cirebon and for taking the time to share your stay experience. We apologize for the inconvenience you experienced, which required you to change rooms three times. We understand that this situation must have affected your comfort, particularly regarding the condition of the air conditioning and the water in the shower. This does not reflect the standard of comfort we strive to provide for all our guests. We have taken your feedback and comments into consideration and are following up with our engineering and housekeeping teams to ensure a thorough inspection of the room before handover. Thank you again for your trust in choosing our hotel. We greatly appreciate such an unbiased and constructive review, as it helps us to improve. We hope to welcome you back on your next stay and provide you with an even better experience in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I enjoyed my stay here. I'll probably stay here again with my family. Thank you for the experience.
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Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you for choosing Hotel Neo Cirebon and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall stay. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, satisfactory service, comfortable rooms.
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Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you for choosing Hotel Neo Cirebon and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall stay. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Budi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This hotel is highly recommended and excellent, very friendly, and very clean. Service is first-rate.
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Accommodation's Reply
03 Aug 2026
Dear Mr. Budi, Thank you for choosing Hotel Neo Cirebon and for taking the time to share your experience. We are delighted to hear that you enjoyed your comfortable stay. We appreciate your appreciation of the cleanliness of the room and the overall service from the hotel team. We hope to welcome you back for your next stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Hotel Neo is comfortable and clean. Unfortunately, I only stayed there for a night. Overall, it was okay and good.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for choosing Hotel Neo Cirebon and for taking the time to share your experience. We are delighted to hear that you were comfortable during your stay. We appreciate your appreciation for the cleanliness of the rooms and the hotel as a whole. We hope to welcome you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Dipa K. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
I was happy staying here, the service was good and friendly.
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for your positive review. We also appreciate you taking the time to share your experience during your stay at Neo Cirebon. We are delighted that you felt comfortable and welcomed by our team throughout your stay. Thank you again, and we hope this serves as a great inspiration for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly, the hotel is clean.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Warm greetings from Neo Cirebon Hotel. We thank you for choosing Neo Cirebon Hotel and for your positive review. Thank you also for taking the time to share your experience during your stay at Neo Cirebon Hotel. We are delighted that you felt comfortable and welcomed by our entire team during your stay. Thank you again, and we hope this serves as a great inspiration for our entire team to continue maintaining and improving the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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Sri S. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 8 week(s) ago
The AC wasn't cold enough and took a while to cool down. The room smelled of dust. There's a cafe in the lobby, and the coffee was good.
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Accommodation's Reply
07 Jul 2026
Dear Madam, From Neo Cirebon Hotel, we respectfully thank you for choosing Neo Cirebon Hotel as your accommodation and for taking the time to share your experience through this review. We are delighted to hear that you enjoyed the coffee served in our lobby café. We will forward this compliment to our team to encourage us to continue striving to provide the best products and services. Furthermore, we apologize for the inconvenience you experienced regarding the air conditioning. We have discussed this feedback and forwarded it to the relevant team for inspection, cleaning, and evaluation to prevent a similar incident from happening again. Thank you for your valuable feedback. We hope to welcome you back to Neo Cirebon Hotel again and provide you with an even more comfortable stay next time. We wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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K***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Very helpful for my business trip. Friendly staff and receptionist.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Warm greetings from Neo Cirebon Hotel. We thank you for choosing Neo Cirebon and for your positive review and for taking the time to share your stay experience. We are delighted that you were comfortable and received warm hospitality from our entire reception and staff. Thank you again, and we hope this serves as a great inspiration for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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daneil t.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Improve the cleanliness. Comfortable rooms.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for your positive review and for taking the time to share your stay experience. We are delighted that you enjoyed your stay at Neo Cirebon Hotel. Thank you again, and we hope this serves as excellent motivation for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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C***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The service is very good and the hotel is very comfortable.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for your positive review and for taking the time to share your stay experience. We are delighted that you enjoyed your stay at Neo Cirebon Hotel. Thank you again, and we hope this serves as excellent motivation for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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r***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very satisfied with the facilities and service ☺
1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for your positive review and for taking the time to share your stay experience. We are delighted that you enjoyed your stay at Neo Cirebon Hotel. Thank you again, and we hope this serves as excellent motivation for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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Triono
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The rooms are clean, the Wi-Fi is good, and the food is delicious. It's the best place to stay if you're visiting Cirebon.
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Accommodation's Reply
01 Jul 2026
Dear Mr. Triono, Neo Cirebon Hotel sends its warmest greetings. We thank you for choosing Neo Cirebon and for taking the time to share your stay experience. We are delighted to hear that you had a pleasant time at Neo Cirebon. Thank you very much, and we hope this will be a great inspiration for all our staff to continue maintaining and improving the quality of service for all our guests. We hope to welcome you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon. Sincerely, Veni Fabriani, Hotel Manager
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Yulia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Safe parking, good service, friendly staff, and it's nice that there are snacks too.
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Accommodation's Reply
01 Jul 2026
Dear Ms. Yulia, Sincerely, Neo Cirebon Hotel. We thank you for choosing Neo Cirebon and for your positive review, as well as for taking the time to share your stay experience. We are delighted that you appreciated the comfort and warmth from our entire team during your stay. Thank you again, and we hope this will be a great inspiration for our entire team to continue maintaining and improving the quality of service for all our guests. We look forward to welcoming you back again in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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W***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Only for transit but overall it is very good.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for your positive review and for taking the time to share your stay experience. We are delighted that you enjoyed your stay at Neo Cirebon Hotel. Thank you again, and we hope this serves as excellent motivation for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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Number of reviews per page
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