Y***A
Leisure
9.0
/10
Reviewed 2 day(s) ago
Everything is okay, but the mattress is sagging so it's not comfortable to sleep on.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for taking the time to share your stay experience. We are pleased to hear that your overall experience met your expectations. We appreciate your feedback regarding the uncomfortable mattress in your room. We have noted this and it will be investigated and followed up by the relevant team. We look forward to welcoming you back to Neo Cirebon Hotel again. We hope that on your next visit, we will be able to provide you with an even better stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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