People often mention about Xaysomboun Hotel and Spa
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Distance to City Center (3)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Family Friendly (2)
Check-in/out Time (2)
Hotel Area (2)
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Traveler Reviews Xaysomboun Hotel and Spa
Number of reviews per page
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40
Customer reviews
K***g
10.0
/10
Reviewed 24 week(s) ago
Clean and close to many tourist attractions.
Clean and close to many tourist attractions.
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Vo Ngoc T.
8.5
/10
Reviewed 45 week(s) ago
dishonest receptionist
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1 people find it helpful
Vo Ngoc T.
8.8
/10
Reviewed 45 week(s) ago
The receptionist was a bit dishonest.
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JI
Jareepron I.
Leisure
10.0
/10
Reviewed 47 week(s) ago
The travel is convenient and comfortable. I will come back to stay again. The service is very good. The room is clean.
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Accommodation's Reply
02 Nov 2025
Thank you for your great review! 🙏
We are glad you enjoyed your stay and were satisfied with our service. The room was clean and comfortable. Our entire team is dedicated to providing you with the best service.
Welcome to visit us again! We will definitely provide you with exceptional service! ✨
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P***p
10.0
/10
Reviewed 56 week(s) ago
The staff provided good service. The room was fragrant and clean.
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Accommodation's Reply
02 Nov 2025
Thank you for your appreciation of our staff and our clean and fragrant rooms! 🌸
Next time you book a hotel stay, we will offer you a special discount and a choice of fragrances for your room! 😊
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c***t
5.4
/10
Reviewed 91 week(s) ago
Very poor service, doesn't care about customers There is no professionalism at all. It 's not cheap or expensive. You should consult the service. Impress customers Service Mind.
1 people find it helpful
A***d
10.0
/10
Reviewed 101 week(s) ago
Very stylish hotel. Furnished with elegant colour.
3 people find it helpful
S***g
9.1
/10
Reviewed 107 week(s) ago
The staff is friendly and helpful. The room is big and in good condition but a little bit old.
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Bui V. H.
8.5
/10
Reviewed 113 week(s) ago
Khách sạn ở trung tâm thủ đô luôn nên tiện đi lại, ăn uống, tham quan; phòng rộng đẹp, nhà tắm rộng nước chảy khoẻ, khá ok
Very poor condition the staff have no idea and don't care. Was woken 230am by someone walking in the room this happened 3 times in one night. Was given wrong key. Complained but didn't care. Use at your peril.
1 people find it helpful
Athitsapongporn S.
9.4
/10
Reviewed 136 week(s) ago
The hotel is very good. I like it. If I go again, I will stay again. Clean. The bed is very soft.
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1 people find it helpful
AF
Achmad F. E. N.
8.5
/10
Reviewed 143 week(s) ago
Lokasi agak susah dicari walaupun tidak terlalu jauh dari objek wisata, cukup tua tapi lumayan terawat, makanan cukup menampilkan lokal dengan peralatan serba keemasan, resepsionis dan manager hotel sangat informatif.
1 people find it helpful
PT
Pham T. A.
9.7
/10
Reviewed 171 week(s) ago
Nice hotel, clean rooms, geographical location in the center of the city, convenient transportation. English speaking staff, very nice. Will come back if I have a chance.
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4 people find it helpful
TANAKORN W. A.
5.6
/10
Reviewed 333 week(s) ago
Good point. In the center of the city and the staff are good. Disadvantage. The hotel condition is old, both inside and outside the room, there are some improvements but still not the best. The staff are not able to use the Lao language and English in some people can not understand. Overall, this trip is still not impressed with many factors.
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3 people find it helpful
THANCHANOK
Family
8.5
/10
Reviewed 338 week(s) ago
The hotel is old but looks pretty in the tourist area.
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2 people find it helpful
PW
Puii W.
9.7
/10
Reviewed 338 week(s) ago
Here is a nice hotel and convenience for travelling and near important place of Laos and the staff was so nice.
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PS
Pond S.
Business
9.7
/10
Reviewed 346 week(s) ago
Very good, smiling staff, good travel advice, good English speaking, good service, breakfast available, there is a swimming pool near tourist attractions, easy to travel, rate 9/10, ask for 1 point deduction due to tidy room arrangement. And with a broken glass placed But the hotel managed to fix it later
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1 people find it helpful
KL
Katae L.
Backpacking
10.0
/10
Reviewed 349 week(s) ago
Big room, nice staff, good breakfast!!!
2 people find it helpful
OW
Oil W.
Romantic
10.0
/10
Reviewed 349 week(s) ago
The room is very wide. Good service staff accommodate full 5 minutes walk from the morning market. Breakfast is delicious. Very worthwhile
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia