Overall Ratings & Reviews Glacier Hotel and Spa

Mothballed, no elevator or staff. Kitchen and bar shuttered. I did not register and found somewhere else. To his credit the manager gave me a full cash refund. Pity, as I have stayed there several times and if it reopens I would reconsider

Good

The hotel is not as advertised on Expedia. We got there and learnt that breakfast was not included, even though it says that it is on Expedia. We also saw that they have closed their kitchen and turned the bar into an art sale space so there isn’t a cozy place to hang out or eat at the hotel. We got a junior suite so that we could take a bath after a long trek around the Annapurna circuit but the tub stopper didn’t work so it wouldn’t hold water. The elevator was also out of commission. On the positive side, the staff were friendly and the room was clean. Overall, this is more of a glorified tea house rather than a hotel and definitely not worth over $100USD per night

Sweet space directly across the road from the lake. clean rooms. lovely service. we stayed during low season and imagine that during high season it is even better.

Everything was perfect But i requested a birthday cake for my wife and management said they would arrange it but till the day we left. No one responded nor tried to arrange it and front desk didnt even know about it. Communication was horrible.

The hotel’s location was its biggest selling point. It immediately overlooked the lake and had nice views. The kitchen staff were not great and got our food orders wrong twice.

Our payment was supposed to be refunded and still hasn’t been processed even after more than a month. The elevator did not work and our rooms were on the fifth floor. There are no rooms below the third floor. It turns out that they had a generator that could operate the elevator, and just didn’t want to turn it on. my room was fine and the decoration was cute, but my friend’s room had mosquitoes, and the screen was torn in the windows. There is no spa on the property. We were told that the power was out for the whole neighborhood, but the restaurant next-door had power, so that’s hard to believe. The front desk staff were very kind and as helpful as they could be under the circumstances. The bed was comfortable and the shower was fine with hot water. They provided drinkable water. It really was the elevator issue that made this impossible. I am unable to do that many staircases on a good day, and certainly not for vacation, so we had to move hotels.

Staff were lovely and so helpful. That said, Spa was closed for repairs. Bath tub leaked from underneath and pooled in bathroom floor. Elevator didn't work half the time. Breakfast was a very limited ala carte menu. Bar didnt have proper change.

The staff were very friendly and helpful. Hotel was convenient to all activities. The buffet breakfast that was included was delicious. The rooms were spacious with comfortable beds. We had a wonderful time here! The owner upgraded us to a honeymoon suite and took us to the airport . Would definitely recommend this hotel to others!!

Nice place to stay, although the spa wasn’t operating.

This boutique hotel is super comfy, has large quiet rooms and even a bath tub! Love the furnishings and the location.

Kudos to all the staff here, especially Mr Sunil the manager, Sushmita & Pushpa at reception, Sharmila and also Shyam who served us at breakfast (awesome brekkie here) with warmth and smiles during our week stay. They are professional and always proactive, we even got an upgrade into the Honeymoon suite and deluxe room and we felt completely safe and immensely enjoyed this quaint, beautiful hotel with the lovely rooftop views of the lake and mountains within a strategic location. Only the hot water was a bit fiddly but no other complaints. Previously we stayed at Temple Tree but the experience this time at Glacier was far superior. Keep it up!

Nice down to earth comfortable hotel in an convenient location.

Glacier was wonderful! From the location (perfect! Lakeside with a mountain view, walkable to restaurants and shop) to cleanliness to the kindness of the staff, management, and owner, I could not have asked for a better stay. My original trekking booking fell through, and Rajendra helped me quickly and easily arrange a new booking. A/C, wifi, and water pressure were all great too!

Stayed here a few times, still excellent, the 6th floor terrace has a balcony with a good view. clean friendly competant staff and good amenities. I will come back

It was a pleasure staying there. Would highly recommend to travellers.

Great location, beautiful rooms, friendly and helpful staff

Great place , great location, very friendly staff , clean, great views, can,t go wrong

I think this is the best spot in Pokhara! A few blocks away from the most touristy area, amazing views, the rooftop is fantastic, the service is great. Wifi mainly only worked downstairs - we had a 5th floor room. But, hey... we could all do with a little less phone time.

I was greeted very pleasantly by owner and staff. The hotel is well located in front of the lake with great access to everything Pokhara has to offer. Great restaurant on the ground floor. Would highly recommend this hotel to all travelers and trekkers