8.8
Very Good
From 288 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

10.0

Service and Facilites

9.2

Traveler Reviews Alameda Grand

Number of reviews per page
20
40
Top reviews
Carmen
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pienso Que desayuno NO esta tan bueno el cafe No me gusto El chile Aguascalientes No paso Mia expectativas La Alberca ocupa mas limpieza y esta segura los. Barriers se moving
David
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

food was good
Elizabeth G.
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel is very centrally located and has ample on-site parking. The grounds are beautiful. Our room was spacious but the antique furniture is a bit worn out. Beds are full size, so a bit smaller than we’d like, but ok for a few nights. Overall, I would recommend this hotel.
Felipe
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We traveled from Texas and stayed at the Alameda Grand (formerly Andrea Alameda) for 3 nights. The main reason we chose this hotel was for sentimental reasons; my mother grew up in the neighborhood and it's full of memories. Our first 2 nights (Thursday and Friday) were great—comfy, large, suite-style room, huge bathroom, and an updated a/c and TV system. Unfortunately, our third night was a nightmare. There was a wedding party right outside our window and our room was literally shaking from the bass and loud sound, probably until midnight; I have a few videos of this. No one informed us about the upcoming event; if we had that information, we absolutely wouldn't have stayed that night. My 16-year-old daughter and I couldn't sleep properly, and we had to travel super early the next morning. I would like a reimbursement for the third night. It was literally impossible to sleep, and my recordings even include a guy on the microphone using profanity and cheering!
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Everardo
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice place
Cecilio
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful hotel
Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean, good food, & friendly staff. Pleasant and nice overall
Hugo
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The place is good but the rooms a bit old fashioned
Danilo
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

My room was dirty. Bed Sheets were not changed and you could see hair on the white pillows. They offered to change the room but I was given a regular room instead of the suite that I paid for.
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Taurino place
Alejandro Garcia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Extraordinario servicio, amabilidad, apertura y atención. Todos los miembros del staff fueron maravillosos, se nota que cuidan y procuran la cultura del servicio al cliente. La habitación espaciosa, limpia y con camas en las que realmente se descansa. Los desayunos excelentes. Una muy grata experiencia. Muchas gracias!
Jami
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

love it would stay again everything was great
Jonathan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I had a conflict with room selection at check in. I booked a two room garden view room suite but when arrived was given a single room with street view. I approached service desk and showed my reservation and was informed my room was not available and I would need to pay the difference if I wanted a two room suite reservation. Based on the purpose of my travel the two room suite was a necessity. I paid the difference and the family enjoyed the hotel, the staff, and service.
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Juan Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

It was good, pretty hotel with rustic architecture. Everyone was nice except the manager.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This very historic property has been nicely renovated. The restaurant is first rate. The personnel at the property, to a man or woman are simply tops. Polite, friendly, helpful and always gracious. Easy access to the thermal baths across the street and on a main route to the historic downtown area. If you want to stay at a great property not overrun by tourists, this is the place for you. You will really feel like you are back in Mexico of olden days, but with all the modern amenities.
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Angie
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Hotel is old and it shows. Mold covered the shower in our room. We didn’t stay, checked out and went somewhere else
Luci
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Friendly staff
Erik
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Beautif Historic Property. Safe, elegant and clean. The rooms need an update. No minifridge, no elevator or modern amenities.
sergio
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Nice old looking hotel, no elevator for seniors.
Mark
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Thank you for a warm welcome and assistance.
Number of reviews per page
20
40

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