The hotel was lovely and check in with people was fabulous. Good location, the breakfast was best one so far. The staff friendly and helpful. There was only one negative and that is the beds were hard but the pillows were like sleeping on wood. Otherwise it was fabulous value.

We only stayed one night but everything was very good. Nice room with a big bathroom. Helpful and friendly staff. Decent breakfast.

Hotel and room was very clean but small and basic. Would have liked coffee available in the room. Breakfast was fine with good selection. Just stayed one night but was fine for our needs.

Everything

Good location for getting to our cruise.

I got bitten in several places on my arms by some unknown insects. Scratches so much due to its very itchy bites.

Clean and nice enough

It was ok, I found the reception staff a bit rude and they insisted on keeping my passport for the night rather than just taking a copy of it like most hotels do. This was almost like you were being held to ransom, very strange.

On a very busy street but great walkable location to restaurants and bars and the train station

Only stayed one night in between bus journeys.. Closeness to bus station was a big plus. Staff were very friendly and helpful. Room was ok given price and bathroom was very modern. Fridge with locking door was inconvenient but worked. No tea/coffee making equipment was provided.

It was great, fantastic location and friendly staff.

Very GOOD service and breakfast . Stuff is very kind and hotel is perfectly located near city center and central station

Comfortable accommodation for a short trip to Trieste.

Great place !

Clean and comfortable.

Front desk folks were helpful and accommodating. The bathroom was clean. The air in our room was not great but good enough. My son said his room the air was OK. He had a single and the shower is small, but workable. Great location …close to plaza and train station.

Nice hotel with great breakfast. Centrally located.

The concierge was very friendly and helpful. The hotel was very clean. We would have liked a few more amenities, like Kleenex, shampoo etc.

This has quite frankly been the worst hotel room I have ever stayed in. I wish I could say anything positive. Perhaps that the towels absorbed quite well. From a lack of power points to the general dilapidation of the room I was allocated, it has been my worst experience ever. Compared to other 3* hotels I am at a loss at this rating. Compare this to Motel One in Vienna and you will instantly see what I mean. Also compare the room rates. We are talking Vienna, not Trieste. I have always trusted Hotels.com blindly, perhaps I was wrong.

Well run, clean hotel with very friendly, helpful staff. Large room, high ceiling, plenty of towels, good house cleaning. Good, standard continental breakfast included. Close to all the sights and 3 minute walk to train station. I was very happy with my five night stay. Two very small things that could be easily addressed by management. The shower head was a bit weak and sprinkly. Adequate for washing but easily updated. Second, there was no iron and ironing board available to borrow from reception, which I found extraordinary for a large hotel. I was told there was a dry cleaner nearby but I only wanted to iron a shirt before an evening concert! They should really invest in an iron and board! But despite that oddity, I'd definitely stay there again, the staff were wonderful.