Overall Ratings & Reviews Home2 Suites by Hilton Atlanta South/McDonough

PDMP-property don’t match price!! I Stayed for one night, one of my least favorite H2S I’ve stayed at. Probably Would never come back again for the going rate. Property seems a little old. Couch in my room was heavily soiled, desk chair arms were all torn and dirty. I found a dirty sock that was not mine. Breakfast was less than mediocre.

Probably would not stay again.

Thoroughly enjoyed our stay. We will definitely be coming back.

My fiance and I came in town for a celebration… If it wasn’t for Sean and Judith.. our stay wouldn’t of been a pleasant stay! Hilton is very lucky to have them both!

This is one of the nicest places we’ve ever stayed at. The staff is friendly and extremely helpful. We stayed with our dog and they couldn’t have been more accommodating. We’re both disabled veterans and this is definitely a great place to stay. It’s quiet even with all of the traffic in the area. Close to shopping and restaurants.

The room was filthy. There was a vomit stain on the rug. Bugs in the room. The curtains were torn. There were pubic hairs in the shower from form guests. Worst Home to Suites I have ever been in.

This property is in need of a remodel, two members of the staff even said that to me. The door lock system is a concern. I started out trying to use digital key, but it didnt work. The front desk said that when that happenens they have to give the guest a master key to get into their room. I guest they teust you wont use the master in other guest rooms too.

N/A

Nice clean & Friendly

Door was broken and hard to get into but bother than that good experience

weekend of Monster Jam at Atlanta Motor speedway. Kitchen was not ready for the breakfast crowd .

It was ok

Place needs some updates.

First, in my first week there I had a huge roach walk into my room under the door to then disappear. I did find him later that night under my pillow as I prepared to go to sleep. I’m sure they will know me by this story. I killed it and left it for housekeeping and maintenance to see while they cleaned and fixed the bottom door rubber. My next issue is the house keepers all barely spoke ANY English. This is unacceptable as communication is key to share what you need. I went three days with no housekeeping once. I had to plead with management to get someone to clean the room at 5pm on the third day. They offered no compensation for the roach issue, even after saying they would, nor the housekeeping issues. I guess I got what I paid for. It’s strange because outside of those issues, the normal staff were all professional and I had no issues there. There was one exceptional housekeeper that used translator app and ALWAYS made sure everything in my room was good before leaving. The manager for the most part was very professional, not that there was any unprofessional moments, but I would have appreciated not having to beg them to clean my room that day after asking multiple times since the morning hours.

I can't even begin to discuss what all was wrong with this hotel, and the entire stay. Filthy. Broken. Loud. Obnoxious. No help.

No issues. Bed was a little uncomfortable but not hateful.

I liked the amenities, Management and staff needs to be retrained

A

Our door was not in correct working order but we were just passing through for night so we may due. Staff was nice and understanding when I told them the next day. The loveseat in the roo. Was kind of dingy and some of the dishes were nit clean. Stayed with my dog and they had a pet relief area but it was not very large.

I like the facility's location which was very close to I 75, shopping, and many restaurants. The housekeeping staff maintained the facility's cleanliness very well. However, our room door was very difficult to close because its top hinge was lose. Therefore, we had to push or pull upward and slam the door hard in order to secure it.