Room is spotless and Cody. It’s not big but the set up makes you feel extremen comfy

LOVE!!

Wonderful resort. Staff was attentive and friendly, every area was very clean, comfortable rooms, best Vinson stakes I’ve ever had.

The property was beautiful and the food, delicious. The one thing was that since it is up in the mountains the walking was very hilly and difficult to wonder around and explore the area. Staff especially the Matitre d/waiter, he went out of his way to help. We had to catch the early bus on our last day (6:30 am) he offered to make us a care package of sandwiches/fruit and water to take with us, which was so nice and welcomed.

This is a new property and looks clean and comfortable from the outside. Too bad we did not get a chance to find out because we arrived late at night and nobody was there to check us in! I had communicated with the hotel about our late arrival but didn’t realize until a few hours before arrival that they had never responded. There were phone numbers displayed to call and as well instructions to go through the restaurant after hours. None of those options worked and finally at 11pm we left to find another hotel. The one thing they did right was to refund the prepaid non—refundable reservation which was certainly appreciated.

Amazing, highly recommended.

Wonderful hospitality! This was a visit we won’t ever forget. The hotel is nestled into the side of a mountain in the Alps. The village below is picturesque. At the lodge we were given a tour of the owners memorabilia of his racehorse Justify who won the Triple Crown. Being huge Derby fans we really appreciated this. Dimitri was so good to us and really made this visit stand out. Great hotel and spa.

Quite the road to get there but well worth it.

Very nice Rooms, great wellness area.

Truly an outstanding stay. The property and small town made it a memorable stay. Beautiful surroundings Breakfast and dinner were 5 star.

Our 3rd visit on another Europe loop and it never disappoints. We stay at numerous hotels and exceptional food aside, the staff here excel!

The Italian sounding gentleman who checked me in was astute, kind and informative. The property is nicely upgraded, with modern amenities and beautiful wood touches everywhere. And the view is spectacular.

We stayed here for 2 nights, arriving by train at Chur. The resort is about a 20 minute cab ride. The ride was pricey so we didn’t venture back into town. There were limited activities in the summer. We went on a nice long hike and had a spa treatment. When we arrived, we were greeted by friendly staff members and checked in about 2 hours before scheduled check in time. We had reserved a junior suite which was advertised as having a balcony. It did not have a balcony. The bed, pillows and blankets were very comfortable, as was the pull out sofa. The room was very small and didn’t allow for privacy. We are a family of four with 2 teenagers. The shower and toilet are in 2 separate stalls located in the main room. There is no separate bathroom. The shower and toilet both have a motion sensor light that turns on when someone enters the stall. The light is very bright and wakes up anyone sleeping in the bed anytime someone needs the toilet in the middle of the night. The spa treatment was excellent and relaxing. My daughter and I had massages with Nina and she did a lovely job pampering us. We enjoyed the whirlpool tub. Breakfast was served from 8-10:30. There were a variety of juices, teas, breads, cheese, meats, cereal, eggs and bacon. Coffee was made to order. I would not recommend this resort for families.

Lovely hotel with fantastic scenery, and friendly, helpful staff

Wonderful in all areas, except the shuttle service, From the train station or bus stop needs to be improved. The front desk & restaurant staff was extremely friendly and helpful, great food. The rooms were clean and had t two wonderful massages. The little village was perfect and picturesque. I would highly recommend, but clarify where the shuttle service stands !

A lovely hotel. Staff is very friendly and helpful and the rooms a very nice and comfortable. Driving up to the hotel goes through a very nice little rustic Swiss village. Up on the mountain top. Food in the restaurant was really really nice too.

Lovely hotel with great facilities in a stunning ski in/ski out location. Rooms comfortable and cosy with innovative use of space. Only suggestions would be implementing a variety in menus between meal times and restaurants (although quality of food is fantastic), and also working on the speed of service. Overall a great stay and would definitely return.

Very nice view and spa at the top of the mountain

Although it seems this property is accustomed to welcoming families and couples, I traveled there solo and had a wonderful experience. The view was amazing, and so was the property. The room although only having a small window has a very cozy design and the wood scent added to the relaxing ambience. The food is really good and so was the service from the young servers. Something to know is that although I was looking forward to the spa, I didn’t understand that it was full nudity until checking in. This would have been good information to include in the Expedia description. Although it is part of the local culture, it is not something I would feel relaxed to join so I had to give the entire Jacuzzi and sauna a miss which I was really looking forward to. Also another thing that is very important to know is that from the bus drop off to the hotel although a short distance is extremely steep and treacherous if you have luggage. Even though I emailed ahead of time and asked if it was a steep climb they said it was only a short walk but never mentioned that it would be difficult. Anyways good to know. They said if I needed a ride when I got there to call, but I did not have a phone. I feel like they should have known better after my question and arrange for pick up as I had given them the time.

Amazing views in comfortable room in the Alps. Superb restaurant with gourmet local cuisine. Did not try the spa but it was tempting. Felt like I was in "Heid.i" 20 minute cab ride from Chur train after the Bernina Express. Call hotel to arrange cab since it is much cheaper.