8.4
Very Good
From 460 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.4

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Castaways Resort Phu Quoc

Number of reviews per page
20
40
Customer reviews
thanhphuc n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Greatest and cheapest place to stay. Nice and clean room, Friendly and easygoing owner, willing to support me check out late. Including good breakfast. Convenient place to stay and visit all places in Phu Quoc.
Find this review helpful?
Mai V. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 95 week(s) ago
Nice room, full breakfast, attentive service, next time I go to Phu Quoc I will stay here again
Translated by Google Icon
See original
Find this review helpful?
Pham H. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 95 week(s) ago
The owner of the resort is enthusiastic and attentive. Breakfast is simple but very tasty. Deserves 5*
Translated by Google Icon
See original
1 people find it helpful
Nguyen Thi Hong Nhung
icon-origin-TRAVELOKA
8.4
/10
Reviewed 98 week(s) ago
The room is clean but the swimming pool is a bit small and not very clean. Although it is close to the sea, the sea here is not suitable for bathing. So it's a bit disappointing. Although it is near the Night market.
Translated by Google Icon
See original
1 people find it helpful
DANG H. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 99 week(s) ago
Phòng quá cũ, vòi nước thì hư, máy lạnh không mát, tivi cũng hư luôn, chán th sự 😅
Find this review helpful?
Phạm T. M. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 99 week(s) ago
Breakfast is not diverse, not delicious, the room is damp, smelly, the air conditioner is set to 18 degrees to cool
Translated by Google Icon
See original
1 people find it helpful
Tran N. Y. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 99 week(s) ago
So với giá tiền thì khách sạn ổn, phòng hơi cũ nhưng chấp nhận được, buffet ăn sáng ít món nhưng ngon
Find this review helpful?
Luu D. T.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 100 week(s) ago
The room is very old, run down, stucco paint falling all over the room. Do not have hot water. Reflecting, the hotel lent a bucket, a mug and a 0.8l electric kettle to cook water for themselves. The room was far from the reception and dining area, but when it rained to borrow an umbrella to go from the room to the breakfast, the hotel said no! For breakfast, let guests hold a cigarette to choose the food to fly the cigarette butts on the dishes, reflected but not handled!
Read More
Translated by Google Icon
See original
2 people find it helpful
NGUYEN T. M. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 103 week(s) ago
Sạch sẽ, vui vẻ thoáng mát. Thuận tiện đi lại đưa đón xe bus vin và sunworld
1 people find it helpful
Tran M. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
It's great to stay here
Translated by Google Icon
See original
1 people find it helpful
Ngân T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
khách sạn siêu nhiệt tình nhân viên thân thiện dễ thương
3 people find it helpful
Trung C. Q.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 109 week(s) ago
Nice hotel. The owner is also very enthusiastic (the only problem is that the bathroom smells a bit (if this can be improved, it would be great)
Translated by Google Icon
See original
1 people find it helpful
Luong V. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
Khu nghĩ yên tĩnh, tương đối mát món ăn ngon
2 people find it helpful
Tran T. B. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 111 week(s) ago
I had a nice stay here, the hotel is right in the center, eating, going to the night market is very convenient and going to visit Grand Word is great because it's right at Vinpear's shuttle station. The room is clean but the equipment in the toilet is a bit old. The plus point is appreciated that the breakfast and coffee are very good compared to other 3-4 star hotels that I have stayed in.
Read More
Translated by Google Icon
See original
6 people find it helpful
Minh N. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 116 week(s) ago
Clean, quiet, worth coming back
Translated by Google Icon
See original
5 people find it helpful
Dang Dinh Mai
icon-origin-TRAVELOKA
8.5
/10
Reviewed 122 week(s) ago
The staff is lovely, enthusiastic, and supportive. The resort is conveniently located, not far from the center, and convenient to travel to.
Translated by Google Icon
See original
4 people find it helpful
Nguyen D. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
Everyone is friendly, the space is beautiful, and there are many places to take virtual photos :D. Only the light is a bit dark. Thank you castaway for this end of 2022 stay.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
NGUYEN T. M. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 133 week(s) ago
Sạch sẽ, vui vẻ. Nhân viên thân thiện
6 people find it helpful
Ngo T. N. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 161 week(s) ago
The room is like the picture, clean, the receptionist is extremely enthusiastic and attentive. The hotel is right on the road, right at the atm, right at the bus stop to Safari, 2 km from the night market, 1 km from the sea. The only minus point is the hot and cold shower is not hot. However, the resort still highly appreciates the service style.
Read More
Translated by Google Icon
See original
13 people find it helpful
VAN TUAN TO
icon-origin-TRAVELOKA
9.7
/10
Reviewed 174 week(s) ago
The location is very suitable for family vacations, groups,…. Positive, friendly staff, enthusiastic and attentive customer support, delicious breakfast dishes. Introduce and advise customers on attractions and tourism suitable for each customer's interests, age and needs👍💕🥰
Translated by Google Icon
See original
9 people find it helpful
Accommodation's Reply
03 Mar 2022
Hi VAN Thank you for your feedback and comments Wishing you a new year filled with health, joy and success in work
Translated by Google Icon
See original
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved