Very small room and no AC. The highlight is the breakfast buffet. Excellent food and great view from the 6th floor on the harbor. If you just use the room for sleeping and you are not staying in the middle of the summer it’s a great hotel. The staff was very nice.

Exceptional breakfast, awesome style

A very comfortable modern room with a great view, helpful staff, etc. Weather was terrible for walking around the seafront, alas, but the hotel was terrific.

Frühstück sehr gut. Panorama Restaurant hat eine schöne Blick.

A lovely hotel in an excellent location for us

We were really lucky with the weather and the hotel is in an ideal location for us.

Found an entrance up a back alley and past the trash cans. This turned out to be the view from our small room. The first night we went up to the dining room to eat and were met by a rude employee who obviously did not want to serve us. We ordered lamb and were given fried fish. We were too tired and fed up to complain, it was about 9.30 at night and we had just got in from a harrowing 4 hour car ride from Holland. The front desk person on the last morning was rude, lied and was generally hateful. Best Western should remove this hotel from their brand!

Nice hotel in great location for us. Will be returning next year all being well.

for us a good hotel in an excellent location

In spite of the hotel undergoing refurbishment, I was not inconvenienced and it was spotless and warm. The panoramic view of the River Elbe from the 6th floor restaurant at the ample hot/freshly cooked/cold buffet breakfast is an unbeatable start to the day. The staff are welcoming and helpful. It is a quick 10minute taxi ride from the station.

Good service from staff

Good service as always

Nice hotel in the middle of the city

Ja

pænt og retn

Breakfast is fantastic

Modernes Hotel. Schön und praktisch eingerichtete Zimmer und Bad. Gutes Frühstück. Ruhig und dennoch zentral gelegen. ÖPNV leicht zu erreichen. Großer Parkplatz.

Sehr gutes Zimmer im 5. Stock mit Blick auf Hafen. kann ich weiterempfehlemn

super schöne Zimmer

Wie immer ein tolles Hotel mit sehr freundlichem und aufmerksamen Personal