It was great

The toilet was leaking and there were roaches in the room

Our room had roaches. We couldn’t get any face clothes. Front desk wouldn’t allow us

Smell like humidity and the cleanliness is not good

The hotel and staff was very nice the entertainment was great me and my husband had a great time

When we arrived put us in a room that wasnt what we reserved. They put us in the correct room the next night which was a suite. Hot water didnt work in the room and the ac didnt cool well. When we went to go to bed the pillows didnt have pull

I recommended

I enjoyed everything but the Spa it was too expensive even higher prices than United States

The pool was really amazing had different pools in different areas, I enjoyed the ambiance, the beach was lovely and right there on the resort. I enjoyed the jerk chicken on the beach. Played good music at the pool me and my boyfriend enjoyed ourselves. Only thing sometimes elevators werent working

The pool smell terrible

No air conditioning and the pool had a bad odor plus the food was so tasteless.

They charged me double that what I paid because I added a person

Service not good

We had an awesome time here. My husband and I enjoyed our stay.

Bathrooms need to be updated and moldy smell in some areas

I got hurt on my last day in the experience was horrible. The food was horrible and the customer service was unsatisfactory.

I stayed at Riu República and overall the experience was good. The hotel has very good food with a lot of variety in the restaurants, which I really appreciated. However, there are some details that need improvement: the bed sheets had a very unpleasant smell. I asked to have them changed, but even after that they still smelled the same, which made it hard to sleep comfortably. The air conditioning wasn’t very effective either and didn’t cool the room enough. On top of that, some of the staff were not very friendly — when I asked questions or needed guidance, the attitude was a bit rude, which definitely affects the experience. In conclusion, the hotel offers good food and entertainment, but comfort and customer service could be improved a lot.

Miscommunication with Steakhouse reservation process, front desk at check-in stated no reservations needed, Steakhouse have another process. Spray/ exterminate balcony area, too many flies. Need more entertainment at theater.

Great

Very good