Grand Sapphire Hotel & Banqueting

Explore Grand Sapphire Hotel & Banqueting
7.8
Pleasant
From 1,005 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.8

Service and Facilites

8.2

Traveler Reviews Grand Sapphire Hotel & Banqueting

Number of reviews per page
20
40
Top reviews
Doris
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Though the location is less convenient than the hotels in town center of Croydon, the connection with Bus is also fine with 5 to 10 mins walk. The Colonnades offer good choice of catering from fast food Macdonald to grilled chicken Nando. Breakfast is good with basic variety of eggs, beans, hashbrowns, sausages, fruit and flakes considering the relatively low room price.
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Antonio
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Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel very clean, staff very friendly & helpful! Good location
Linda
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I couldn’t stay for breakfast; I am sorry about this. I found an extremely professional and helpful team; room was spotless and front of house staff all very helpful and respectful. I was extremely comfortable in my room. Staff were very extremely accommodating about care of my bike and I particularly appreciate that. Thank you.
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Endurance
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10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice and affordable
Rex
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms was clean , Breakfast was adequately prepared and fine. Will recommend as a good place to stay
Darryl
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4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not the best place to stay to be honest for me. Anyway there was a party on the day I arrived, the music was seriously loud,constantly deep thumping noise for about 6hrs. All wanted was to rest after a long journey, unable to relax because of it. Yes I know they advertise doing functions etc,but that was bad. Anyway, let's get to breakfast, or should I say the lack of it. I was basically in&out in under a minute because there was literally nothing there,few bits of bread for toast,couple eggs,beans ,&few hash browns. Very uninspiring. I didn't even bother,nor the next day either.,had breakfast in a cafe down the road &it was excellent.
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Devina
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good for price
NILSON
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Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The whole team was there ready to receive us at the hotel reception and whichever request we had they were ready to help! The breakfast each morning was lovely and the venue itself was wonderful! Very beautiful 🥰 definitely visiting again ✨
nebenzial
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great
nebenzial
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I love it here. Staff are amazing. I always feel welcome and looked after here!!
Ruma
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful experience, excellent parking facilities, staff members are helpful and attentive. Breakfast choices were okay. Only one thing
Jerry
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2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room window broken aircon broken door lock broken shaver socket hanging off wall live wires sink smashed and poor repairs shower mouldy fridge not cold mattress stings coming thru . Breakfast hot dog sausages toast cold eggs overdone basic pastries but great juice. Full of builders. Lift and corridors smell badly of smoking with cheap air fresheners to try and cover NEVER EVER STAY HERE IF YOU SWW GOOD REVIEWS BEWARE OF THIER ORIGIN THE WORST HOTEL EVER AND WE COVER THE UK FOR WORK !!
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Lisa
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very beautiful. Well maintained. And the staff is great.
David
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8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast was very good all freshly cooked,it was basic but everything you needed was there
Christopher
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Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What I like:easy check in,free parking,coffee/tea facilities, What I don’t like: electrical issue,basic breakfast.
Roscoe
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The shower water takes to long to drain so you step in the water while you shower
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

You get what you pay for! The bedroom has seen better days and not in good condition. Sink was full of cracks which have been there a long while looking at the colour of them. Same again with the shower tray. Breakfast was very basic and the staff didn't seem or want to notice that both juice dispensers were empty and the food plates needed refreshing. If I need to stay in the area again I won't be going back.
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Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Stunning venue, but no evening dining facility, only Room Service, however the Rooms do not lend themselves to this.
Asheesh
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Breakfast was great, convineint free parking
Judy
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Was great value for money and exceeded our expectations.
Number of reviews per page
20
40

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