2nd visit, lovely place

The reception is on the second floor and we missed it initially as we were looking for ground floor reception counter. Once arrived at the reception, we were immediately greeted by friendly patient staff who arranged for luggage storage to allow us to start exploring the city. The amenities were available near the reception area, as guests can just collect ones that they need. The rooms we had were spacious, spotless clean and very homely. The bathroom and toilet are separate and allow 2 people to use at the same time. They were also very well kept. The location is extremely convenient as it’s almost diagonally across the road from Okaido Shopping Street, where my family has a great time bargain hunting. When our bags are full, we just went back to leave the stuff, had a rest then continued shopping as it’s so near. There are also quite a number of eating places around the area. Checking out is also very easy and was done within 5 minutes. The staff also help us call to book taxi to travel to JR station where we continue our journey. We booked it more than 6 months before our trip and we got a real good price for the stay. Definitely highly recommended for travellers who seek comfortable and convenience!

호텔 직원분들 친절하고 좋아요 숙소가 이동하기에 최적의 위치에 있습니다.

The staff in this hotel were extremely helpful with packing up delicate items before we travelled. They also offered free decaf drip coffee bags which is extremely rare in Japan and was very welcome. The location was convenient for various sights. The room was a little tight as we had three people staying in a room, so an extra bed had been added; without that it would have been quite good.

오카이도 시내에 있어서 위치는 진짜좋음 방청소도 매일 부탁했는데 깔끔하게 정리잘해줬고 조식도 도미밥도 나오고 과일 빵등 구색이 잘갖춰져서 좋았습니다 다만 주차타워가있지만 주변 주차장들에 비해 주차비가 비싸서 렌트카는 다른곳에 주차했어요

Large room in an excellent location near the main shopping street… lots of dining options within walking distance

The hotel is presented in excellent condition. Staff is friendly and helpful and most staff has good English competency. The breakfast is great. My only complaint is parking is slightly expensive at 1200 yen a night.

Location was great very close to the castle. Walkable to the arcade. Breakfast was nice with a good selection of local specialties . We would recommend this hotel.

Good location for Matsuyama. Easy to get to the castle or shopping area, and right in front of a tram station (within 2 minute walk). Quiet despite in front of the large avenue. The bus station to distant locations such as Osaka or Kurashiki is next door.

Room was excellent except for the condition of its carpet.

Room didn’t feel clean. Sheer curtains were dirty. Bathroom was fine but the massage chair could have used a cleaning as well as carpet in room. Breakfast was only ok.

Close to everything and the big windows were very nice.

Great location, very clean facilities and room. Close to everything in Matsuyama.

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Very good breakfest options

We are very happy with the staying in this hotel. The staffs are nice & helpful. Breakfast was simple but nice and fulfilling. The hotel is closest to everything and the price is affordable.

The sashimi was felt not so fresh.My wife also felt is same as me.

The staff are friendly, and the room is clean and nice.

전체적으로 만족하였습니다. 직원들도 친절하고 ROOM의 컨디션도 너무좋았습니다. 개인적으로 화장실문의 아래 부분에서 시원한바람이 나오는것이 굉장히 좋았습니다. 감사합니다.

This hotel is best described as "tired". It has seen better days. In my room the carpet was dirty, the bathroom smelled strongly of mold, and the water gurgled slowly out of the sink. The sheet on my bed was torn in two places, and I wondered if it would last the scheduled three days without disintegrating. When my daughter went into the bathroom, she was greeted by a large insect on the floor. Personally, I would not stay there again.