Lovely staff

Stay was excellent, clean, tidy, staff friendly and helpful. Room cleaned very well and toiletry items topped up. We added breakfast at the property which was also very good

Quiet place, with some amenities not working properly, e.g., missing properly located jacks, it was hardly possible to boil water it the pot. In the toilet, it was impossible to flush it by pressing a short flush button. Too much water was wasted that way. The water did not drain properly in the bathroom cabin. It was hardly possible to close the bathroom door. The elevator was dangerously operating as itd door was unexpectedly closing. Our room was too small for two people and with a skewed window wall, it was easy to bump the head. However, the service people were very nice.

Beautiful hotel in an excellent location. Our room wasn't fitted with a AC, but maybe others are. Im not sure. It would be even more excellent if rooms were fitted with the AC units.

Excellent value for money. Quiet location away from Old Town but walkable to it. Next to Cathedral. Good size rooms and bathroom facilities. We didn't eat so cant comment on food ,but it looked good ,as did bar area.

Clean, quiet, good location

Great location in quieter part of city - 20-25 mins walk to main square with a variety of routes so get to see a lot! Great breakfast for about £12 per head. Rooms a good size and comfortable with a traditional feel. Nice sauna and lovely little bar.

Such a beautifully presented hotel and in proximity to historical and religious buildings of interest. The architectural beauty is breathtaking. I was delighted to see such well maintained and conserved infrastructure. I would have liked to visit and learn more about the gardens in the area but these were locked. I would love to revisit and stay longer to explore more in the future.

Chapel with the Holy Eucharist is next to the lobby.

I really enjoyed this hotel, but can’t rate it excellent due to some small points; no bin in the living area, just a small one in the bathroom; there was no bedside table/lamp, well there was but it was on the other side of the room which can be awkward when you switch the light off. In addition, the TV didn’t work and there was no fridge in the room. As I said, small things but somewhat irritating. However, the hotel is lovely, impressive lobby, comfortable, if somewhat severe furnishings in the room and the breakfast was very good! The location was also great, very quiet and within easy walking distance of the city centre.

This property needs renovation

no light in the corridor on the 3rd floor, broken low-quality blinds in the windows, no kettle in the rooms, no access to hot drinking water, restaurant closed, not enough sockets, only one broken bin for the whole room (bathroom)... managers must take a close look at this 4 star hotel

Beautiful hotel with interestingly shaped rooms. Worked well for our stay.

Hotel was very clean & toom was very comfortable. This, however, was the first hotel at which I've stayed where there was no hot water available in the room to make coffee or tea. The daytime desk clerk was arrogant and made me feel as if I didn't belong. He was very condescending when we asked a question. The location was perfect for all of the attractions we wanted to see, but I would never stay there again.

Booked the suite . Size and regalness of the suitewas great. Weekeday prices were very cheap. Located in an amazing old town area with botantical gardens right next door and many historic sites to visit.

Nice location by the cathedral and river 20 minutes walk to old town. Good breakfast, bar area quiet but comfortable

I am the second time in this hotel and I will book it again if I ever go to Wroclaw again.

Elegancki hotel pięknie położony w "kościelnej" części Wrocławia, między kościołami, zadbanymi kamieniczkami i brukowanymi uliczkami; szczególnie latem można się poczuć niczym w miasteczku na południu Francji. Z okna widok na piękny kościół św. krzyża i ogród botaniczny. Część pokoi klimatyzowana (uwaga! nie wszystkie!) , z wygodnymi łóżkami, przyjemną pościelą i wałkami pod poduszką (dla mnie to duży plus, bo lubię spać wysoko i b.b.b.b. często mam z tym problem w hotelach). W łazience cudownie pachnące kosmetyki włoskie Aqua di Parma, suszarka do włosów, chusteczki. W szafie sejf. Na minus: brakuje zestawu do kawy i herbaty, co jest już niemal wszędzie standardem, brak lodówki; skromna lista kanałów TV. W moim pokoju prysznic się od razu zapychał, więc kąpiel po kostki w wodzie, czego nie lubię...

Location is perfect and it is very calm at night. Staff is very kindless and they provide you good advices to see the main buildings and attractions of the city

Hotel is ok, for a 4 star hotel it could be nicer and include gym facilities. Breakfast very good, but overpriced for poland.