Good and clean room

Very basic clean. Drainage smells. No hygienic seals & surfaces in kitchen. Dirty space can be seen underneath kitchen unit, behind fridge. Pests, earwigs, cockroach. Be prepared. Bring your own cleaning products and pest control.... Or stay drunk a lot. Good amount of space for 4 people. Cheapest price in the area.

Suite was clean and large size

Had to wait two hours in the lobby for our room to be cleaned. When we got to the room the bathroom especially the tub was dirty. Painting is chipping everywhere, floor has crack in titles and will cut you. The door to the patio was also broken. Wish they also listed the place does NOT have a/c.

The sarrounding area of the pool is dangerous tile missing steps to go in pool unsafe broken concrete around pool .electric points on wall unsafe toilet wasnt very clean.

O importante pra nós é cama boa e chuveiro bom isso foi o suficiente para nós apesar de que as tomadas não pegam bem, e não tem ventilador pois estava muito quente essa noite, mas foi ok pelo preço que pagamos.

We had a horrible experience the property is dirty and gross. Someone from the staff just walked into the room on us without knocking. It feels unsafe.

The property was like a party house with a lot of noisy and drunk guys. The music and the noise lasted until early in the morning, when it was time for us to wake up. The apartment where we were staying was not clean at all. We found lashes and broken glas on the floor. The apartment all around and the furniture were very old and broken. We had a little girl with us and didn't feel save for her to walk around play.

Kitchen n bathroom and mattress were not that great . Otherwise the property was ok.. helpful staff at reception.. everyday room service was also good.

Staying one night at this hotel was an awful experience. To start the front door lock and handle was shaky and unsafe. Then when entering the room the smell made me heave it was that bad. Everything about the room was dirty. The soles of my feet were black after two seconds walking on the floor. We paid for 5 night and could only start there one night and have not been refunded after advice for expedia. The most terrible experience i have ever experienced recommended by expedia

Staff's are helpful, however, find it difficult to reach the location using maps

This place needs to be renovated,everything is old,the location is the only thing that is good.

We have stayed at the property a few times over the years, and have never had any problems as for the price you know what to expect. The only issue’s on this trip were that the hotel is looking dated and worn, and we only had look warm water for the length of our stay.

If u wanna go on holiday and save money by cutting corners then this place is perfect,no air con,one day qas no hot water,punch holes in the wardrobe and half qay thru the holiday the pool was out of order,next holiday i go i will not try to save money

The apartments was closed and had not been open for many months due to Covid. The hotel had upgraded everyone to there 4 star Balia plazza which is in a much better area and is a far better hotel. No change was received by myself or anyone else I spoke to during the holiday however when reading the booking it does quote you should contact the hotel 72hrs before your arrival for check- in details so in fairness the hotel would of told myself and many others that they had been changed and upgraded

No WiFi, all furniture broken, especially on the balcony.An elevator was not working 3-4 times during our stay, and we were given the room on 6 fl(hiherst). Fire alarm was not working. Electrical outlets was not safe to use(almost out of the wall, hanging).

Very very disappointed with hotel.com as I’m a gold member & was horrified when we arrived at this hotel it’s nothing like it says it is & you may think I overreacted but first negative post I’ve ever done but I asked for help as it stunk to high heaven & was very poor ! Gangs of pissed up lads etc ! Tried to move hotels but after 2hrs 1 day then same next day ! I was told how valuable I am etc but I recived no call back or e-mail as promised for 3 days had to go & pay for another hotel & tried again with online chat nothing very disappointed as we had a 3 year old & a 1 year old couldn’t let them stay there ! The hotel couldn’t care less about our concerns! Very disappointed with hotel.com because it just shows if you have a problem or god forbid an emergency they wouldn’t even contact me back but I have 8 e-mail from them in 4 days advertising & asking for reviews & feedback ! Won’t be using them ever again very upset 😡 please only use free cancellation hotels in future

The rooms Are ok, a fair few aspects of fixing, shower curtain hanging off, light fitting broken, but if u want cheap and cheerful it’s clean ... only one key per room which is a little annoying but manageable.

No hot water, no air-conditioning, no cover quilt, water is salty, how to drink? The password on the Internet is also wrong, ask staff also do not know! The hotel is too bad！！！！

Arrived late due to transfers nowhere to get anything to eat after long day of travel. Staff all good on reception and pool cafe some cleaners very lazy except one older lady good. No real facility's no restaurant bar seemed to open only evenings visit was really spoilt by group of loud mouthed inconsiderate English lads with no consideration for anybody keeping people awake with noise till 4-5 in the morning. Area around hotel run down close to strip if you like that sort of thing. Need some sort of entertainment no leaflets with info about area around Albuferia. Self catering kitchen had only 2 ring hob and microwave to cook with kettle and toaster supplied most of equipment came from IKEA I could go on and on won't be going back.Now I see why it was cheap.