Overall Ratings & Reviews Candlewood Suites WACO

Very friendly staff clean spacious room comfortable bed

Convienent places to eat. Quiet at night.

We had to request that our room be cleaned after 7 days and we were told that the cleaning staff was on strike. They did manage to get it cleaned but made it seem like it was a real inconvenience for them.

Great place

I was In the hotel today and I got bit for some kind of bugs they change me for another room and I hope not bugs, the hotel need to check the pest control

Room had a weird smell and the from desk person was not very pleasant

This was a great stop for us while moving from south Texas to Oklahoma! Had room for our trucks and trailers and is pet friendly!!

It was convenient to the city. No breakfast. I will look for a hotel that has breakfast on my next trip to the city.

Coustomer service was 💯 GREAT!!!

It was a good night stay. Comfy beds and pillows. Cold air. I would stay again

Beds are really comfortable! Overall good but the amenities horrible. So soap is dispenser type (understandable) but how do you use in bath tub when it is so high up on wall? Coffee was really bad and I got the fresh batch. Really it’s the machine. Maybe consider taste testing machine to find better quality.

Nice room and staff. Everything was clean but room could use some maintenance. Check in staff was very polite. Only complaint is they charged more after we left to my card. It was 12 dollars but no one has responded to why it was charged. We left the room perfectly clean and did not take anything from the room.

Front desk employee was very nice! Greeted us warmly and was very kind. Thank you! We arrived on 10/10 at about 7:30 pm

Always friendly staff and room is clean with comfortable bed. My only complaint is that you should be able to stream Netflix on the TV.

Very noisy air conditioner and refrigerator in room, keep us up all night

Not my first choice in hotels but do not have a lot of options. 4 th floor hallway smells like they had a bad water leak (mildew) Staff was eating food at check in counter when we checked in. Smelled horrible. Room was okay. Extremely basic for the money per night.

Everything was fine.

Check in clerk kind of belittled me for booking through Expedia.

Charging twice on a room

Loved it