The staff and team were very kind and cooperative.

Wonderful staff, comfortable beds, delicious breakfast buffet that features local specialities (meibutsu) such as Nikko yuba in the chawan mushi, miso soup, local greens, etc. Property and bathrooms are a bit dated but our room was clean and well-maintained. Had free bottled water in fridge, slippers and bathrobes. Convenient location. Thanks to the helpful staff!

Very Disappointing Stay – Completely Overpriced I left this hotel with a headache and body aches after one of the most uncomfortable nights I’ve had in a long time. We paid ¥62,100 for just one night for myself and my two daughters, and it was absolutely not worth the price. The sofa bed was unacceptable—it felt like sleeping directly on exposed metal springs with an extremely thin mattress. It was painful and made proper sleep nearly impossible. The pillows were overly thick and uncomfortable, causing additional strain on my neck. The room size was far too small for three people. There was not even enough space to open a small carry-on suitcase, which made the stay even more stressful and inconvenient. On top of that, having the toilet inside the same bathroom space made it very impractical and crowded for three people to use. For a 3-star hotel at this price point, basic comfort and space should be expected. Unfortunately, this stay fell far below even minimum expectations. I would not recommend this hotel to families or anyone expecting a comfortable stay.

Very convenient location, walkable to all local top restaurants and attraction. Staff are super friendly and helpful. Very nice city to visit if you’re traveling to Japan.

Room was clean and quiet. Good location too. Since a lot of my friends in Utsunomiya, I will come back.

Friendly staff, clean rooms and convenient for both Tobu and JR railways. Plenty of eating and shopping choices nearby.

Clean and luxuary

Great location transport to Nikko literally 5 minutes away and the main station about 25 minutes walk. Plenty of restaurants and things to do as well.

It is an older property. Location close to government offices, restaurants and shopping. The local bus service is good.

Convenient

It's nice cozy hotel, on grand floor there is a restaruant and you can enjoy buffet. Walkable to convenience store.

Whenever I go to Utsunomiya, I always pass by this hotel and kept thinking to myself that I wanted to stay there even for a night. Now it came to reality and it didn't fail me. Me and my husband were so happy with our stay. The best one so far! ❤️

Great hotel - large room, friendly staff, good location.

The room was clean but the bed (although a good size) was uncomfortable. I could feel every spring in the mattress.

Very nice to stay. Large room with comfortable furnitures. The couple of bad thing was no coffee at the room and one of restaurants at the second floor. Without explanation the guy just didn't allow to enter. Not sure it was fully book in the early dinner time or not but just said "No". Heard from front desk that we need to book it but hard to believe. I know some Japanese places doesn't want to have foreigners.

綺麗でした

３５周年クーポンで、レストランが割引料金になりました。うれしかったです。

また利用させて頂きたいことです

朝食はとても良かったです 駐車料をもう少し安くしていただけると 嬉しいです 駐車場で迷子になりました 又来年宇都宮へ行く予定なので 又泊まりたいと思いました

普通