Positives first. The food was really good and fresh with changing options each night. Soecial mention for the grilled fish and meat. Room was good and comfortable. Big negative was the attitude of staff. Most never smile and when we got all inc drinks at the bar it was as if they had to pay for it themselves. I saw the manager loudly dress someone down at tea in a packed room. No matter the situation you take people aside privately and discuss. Entertainment was really poor. We had a split stay and the 3* we also stayed a week for was superior in every way. A real shame as we thought this would be a gem of a place.

We stayed b&b, hotel staff were lovely (especially the lady checking us in on our first day). Breakfast buffet sufficient. Room was clean on arrival, rooms weren’t really cleaned through week other than beds made and towels changed, cups and glasses not cleaned or floors not swept through stay. I’d say a small pool for size of hotel - lots of loungers crammed in around it, not a lot of space. Pool was deep - shallow end of pool very small so difficult to stand and play with balls etc in pool. Not ideal if loads of families with young kids there. Entertainment was good- bar shut at 11pm (fine for me but maybe others would prefer later opening). We were not all inclusive and pleased by this choice as I think the buffet area was very small so can’t imagine there was loads of choice at lunch and dinner.

Surrounding area poor but hotel spotlessly clean inside, good 3 star hotel

Good all round service

Отель хороший, персонал приветливый, завтрак тоже неплохой, соответствует своей цене. Некоторые мелочи:с огромным трудом спускалась вода в унитазе и полы в номере мыли за 6 дней один раз, постоянно был песок на полу, хотя комнату убирали каждый день.

This is the 3rd time we have stayed at Ferrer Isabel and it didnt disappoint. There has recently been a refurb and its looking good. Staff are extremely friendly and helpful. Nothing was too much trouble. The hotel is within walking distance to Cala Bona and bus stop is outside hotel

This was our second stay at Ferrer Isabel and it was as enjoyable as last year. One area that does need attention though, is the sunbeds. Some are looking a bit grubby. The staff are friendly and attentive. In the apartments the living area is a good size and comfortable. The bedroom area is compact but adequate and the bathroom is likewise. We found the beds to be comfortable. Perhaps a consideration for when the hotel is refurbished would be to move the TV from the bedroom into the living area. The food, as before is very good. It is varied, very tasty and plenty of choice. Overall a very enjoyable holiday.

Fantastic hotel with Fabulous staff who are all gems

its a smaller family run hotel, very friendly staff

It’s the 3rd time we’ve been and still as good, a few outstanding people who need a mention Alex and liga on the entertainment side, carmen on reception ( always peachy with a big smile) and fabIan on the bar 10/10 these people are part of the reason we keep returning, thank you all for making it a fabulous holiday 👍

Staff went out of their way to make our stay an enjoyable experience. Nothing was too much trouble.

Lovely clean hotel, very friendly staff. Just a short stroll to cafes an bars

Hotel is really nice and very clean. Staff were helpful and friendly. Pool area is well stocked with sunbeds and pool was a very good size. My only gripe is the room doors to your rooms need updating. It was very noisy- we could hear every person walking by and it rattled when the wind caught hold of it. Also needs another toasting machine - not just one was sometimes very busy queuing in the morning. We were not all inclusive which seemed to be the majority of people there but prices of drinks were reasonable. The courtesy bus they offer is a great addition to their facilities it stops you off in Cala Millor and picks you back up if you wish. The hotel is about 15 minutes from bars and restaurants but it is a nice walk along the sea front.

Nice stay close to Cala bona and Cala Milor staff great food was ok but nice to mix it up and eat out in Cala bona

We stayed mid August at the Ferrer and would probably return. The hotel is approx a 15 minute walk to the centre of Cala Bona (with our 2 children aged 4 and 10). Positives - hotel and rooms immaculate, food choice Good, Great for families, lovely staff, free minibus to Cala Millor Negatives - children's pool too small, entertainment repetitive

Attention to detail and fantastic customer service. The hotel manager and staff really try their best to ensure that everything runs smoothly. The food was really tasty. There was no problem getting sun beds. Lovely walk to Cala Bona. Lovely property.

Good friendly hotel , good food and great value for Money

The apartment was clean but dated as shown in the pictures, so as expected. The food was good. The pool had a very limited shallow end and even this was quite deep at approx 1.4metres and dropped rapidly to 1.8metres, therefore most children congregated by the steps and in a very small area. It was impossible to do aqua gym if there were more than half a dozen people as you were neck deep (and I’m 5ft4). The baby pool was very small too and we were often unable to get a sunshade and were lucky to get 2 sun beds for the four of us. The kids entertainers were a bit lack luster and not really very child orientated, it seemed they were just on placement for experience. The evening entertainment was very poor so we ventured out most evenings. After the kids disco at 8.30pm there was bingo every night then either a music or film quiz, karaoke or a singer that was more background music which was disappointing if you wanted to enjoy the all inclusive bar because the children were simply bored. On one day/night there was literally no entertainment at all as the staff had the day off, personally I would have thought the hotel could have brought in an outside act for the evening. The free shuttle bus to Cala Millor was good which ran during the day and Cala Bona harbour was only a short walk, so we enjoyed the area and would return, just possibly not to this hotel unless it was cheaply priced.

We stayed half board at the hotel. Food was excellent with lots of selection both at breakfast and dinner. Shuttle bus provided to Cala Millor which is helpful although walkable in around 20 mins.Pool and sunbeds at hotel can be quite crowded as a lot of families upgrade to all inclusive so stay at hotel all day.

Its very good value for money, we liked that so many options including indoor pool and sauna were there. However there were couple of negatives like lack of local spanish food during meals (I saw Sushi, Kebab etc. but never a spanish dish), and limited kids entertainment (it was quite adhoc and not a proper kids club). However based on price performance, these are minor issues.