Well, I have been all over the world for holidays and stay in different type of hotels. This time is my first time to meet this kind of receptionist. Terribly disturb the mood of staying in this hotel. All over the world, the hotel allows to extend the time to 1 pm check out but this hotel only allows to check out maximum 12.30 pm. With a very rude way of telling me. Actually I don't mind to pay extra for it, but is because of the rude receptionist, I think the hotel doesn't need to earn extra for it. So what's the point. This is one of the reasons why I will not come back to this hotel anymore because of the service I get from this hotel. Even though, the room is okay. I truly advise that if you don't have a good manner of a receptionist, your business will not grow.