Overall Ratings & Reviews Dreams Onyx Resort & Spa All Inclusive

Everyone was really helpful; Breilin from Concierge, Ruth, Edgar, Luis, Junior, & Juan who were the bartenders from one bar were super nice. It was my birthday week & they all did a great job in helping me to celebrate it.

Property was clean and smelled good at all times. Food was surprisingly good compared to other all inclusive. Staff were super nice and attentive at all times. I will definitely be back, thanks Dreams Onyx

The accommodations were amazing. Food was incredible. Staff were so friendly.

Great beach access and there is even a preferred members section.

Great service, lots of activities for adults and kids Personal concierge breilin took care of us very well.

The property was wonderful. But the staff made our trip. They were so friendly and accommodating. The people who serviced our room went above and beyond to make sure we had everything we needed. There was always someone coming by when by the swim up pool, community pool or beach asking if we needed anything. Kudos the staff for making sure we were catered to.

The property was nice & kid friendly

I liked the property, pools, beach, excellent staff service but I did not like the food.

Really liked the dining options. Activities/shows planned every/day evening. My 11 year old and 8 year old daughters had a great time. A lot of fun. Great food. Would go again!

This place is amazing and plan to come back again

A

This resort was great and very clean. The workers were very helpful and nice. Breillin was our concierge for the week and WhatsApp messaged me every morning the activities going on each day. The fire show Friday night was the best. My son loved going down the white slide into the pool and the lazy river. The music at the pool was great too.

Wonderful stay!! Food was excellent! Service was top notch! We ended up buying into the Hyatt club bc we loved it so much. We used Mike Fisher for transportation which was also excellent. Private transfer to and from the airport. Quick and professional.

For kids, for kids

Check in was easy, check out was easy Front staff are available to answer questions via what’s up which is convenient. Pool was ok and clean. No food service at the pool except drink . They bring a pizza truck or a taco truck but otherwise you have to go to Buffet ( other all inclusive in Mexico has plenty of food options by the pool area and they have pool food menu) The hibachi experience was disappointing. The food quality was poor, and the service wasn’t great either. French restaurant was good. Overall limited entrees at each restaurant Steakhouse was very average Overall compare to all inclusive in Mexico food and service is a bit lower but still good Berlin in front was very helpful and made communication very easy and pleasant After dreams we went to Riu Bavaro which was horrible customer service . Overall dream is so much better option than Riu. When we booked our trip some of our choices were sold out. We will not do Riu ever again at any locations. Dreams need to work on spa menu , not sure why they set the prices crazy high , a massage for $500 at an average resort ?!?! If they set normal prices they will actually have clients and make money !

AWSOME spot

Room was spacious, Beach and Ocean access was beautiful. Never had an average meal. Staff was beyond friendly. Breilin our concierge was extremely helpful and accessible. Peter and Anthony working the Poolbar in the Waterpark we're amazing. Lots of activities, great place if you have or don't have kids

Me gustó la atención del personal, muy amables y acogedores! Es muy bonito y la habitación con piscina privada es fantástica!

The staff was friendly… Car-lee-tos was my golf cart driver & he was great! Very friendly, punctual, & helpful! The food was a 7 out of 10…The hibachi restaurant “Spice” was the BEST! The bowling/game room is not included, but worth the $50 charge. I didn’t receive a welcome drink at the time of my arrival, but they do offer them. My only downside was my room didn’t have “hot water” the 1st day, but was fixed once I called maintenance. Overall the resort is nice and clean

The property was pretty and I like the layout Staff was polite and helpful Expedia concierge Braylon was extremely helpful Helped me cook dinner and advised me every morning activities The entertainment crew were great and shows were amazing